作者
Sanaz Shafiee, Ali Rajabzadeh Ghatari, Alireza Hasanzadeh, Saeed Jahanyan
发表日期
2022/11/24
期刊
Information Technology & Tourism
卷号
24
页码范围
511-546
出版商
Springer Berlin Heidelberg
简介
The smart tourism concept emerged from smart city development and is a particular application area within smart city initiatives. Smart tourism is broadly applied as a strategic tool to enhance the competitiveness of tourism destinations. This study creates a framework to identify, explore, and rate the effective factors of developing smart tourism destinations. The effective factors were identified through a review of the research literature and by surveying experts. The identified factors were rated using an interpretative-structural modelling approach. A Cross-impact matrix multiplication applied to classification (MICMAC) analysis was used to determine the power and dependence of these factors. The findings show 20 indexes at ten levels. Financial resources, government support, and smart tourism policies were identified as the most important factors in modelling smart tourism development. By identifying effective …
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