查看文章

The responsible conduct of Airbnb hosts has been emphasised following recent media reports that reveal the presence of racial discrimination. Even though the platform introduced an anti-discrimination policy as a response, eliminating discrimination requires a greater understanding on the causes of discrimination occurring in P2P settings. This study responds to this research gap by examining the discriminatory practices of Airbnb hosts. Drawing from semi-structured interviews, we confirm that host practices often manifest various types of discrimination. Nonetheless, several hosts perceive the exclusion of specific groups of guests not as discriminatory but as a necessary tactic in safeguarding their property and wellbeing and a pre-requisite for a positive P2P experience. Theoretical and practical insights are derived from this study which may direct future research on the topic and inform policymakers of issues …