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Community paediatric services at Bedford, UK offers clinical support to all 3 local special needs schools. A multidisciplinary clinic with a paediatrician and special needs nursing team takes place once a week, and with child and adolescent mental health services team once in 6–8 weeks at the school sites. However, because of COVID-19 pandemic all schools closed in March 2020 and we had to stop face to face clinics. We converted these clinics into initially telephone and subsequently either telephone/video consultations.

The objective of our study was to assess how parents of children and young people(CYP) with special needs feel about this transition to virtual clinics.

CYP attending special schools in Bedford, who are under the care of community paediatricians (n=397), were selected for the study. Parents of children, who were seen in virtual clinics between 01/07/2020 and 31 …