作者
Eva Gallardo, Sandra‐M Sánchez‐Cañizares, Tomás López‐Guzmán, Maria Margarida Nascimento Jesus
发表日期
2010/4/20
期刊
International Journal of Contemporary Hospitality Management
卷号
22
期号
3
页码范围
321-334
出版商
Emerald Group Publishing Limited
简介
Purpose
This paper aims to analyze job‐satisfaction differences between employees of the hotel industries of two similar tourist destinations: Andalusia (Spain) and the Algarve (Portugal).
Design/methodology/approach
A questionnaire survey was conducted in the two regions. The population for this study comprised employees of any hotel establishment in these regions. The authors have used stratified random sampling based on the number of hotels in each category and the number of hotel beds these represent. A total of 2,064 usable questionnaires from 165 hotels were returned in Andalusia and 461 from 23 hotels in the Algarve.
Findings
Findings from this study show an acceptable level of job satisfaction in both regions, although this is higher among the Andalusian workers, not only in terms of the overall score but also for each of the job facet scores considered. In contrast to previous findings, in this …
引用总数
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学术搜索中的文章
E Gallardo, SM Sánchez‐Cañizares, T López‐Guzmán… - International Journal of Contemporary Hospitality …, 2010