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Studies on agility in the workplace have focused excessively on technical factors, and little attention has been given to the workforce. Most studies on workforce agility are conceptual and have a notable absence of quantitative modelling and analysis. In the study, a theoretical model of the impact of two organisational characteristics, namely organisational learning and an organic structure (with three dimensions, which are decentralisation of decision-making, low formalisation and a flat structure), on workforce agility was developed and empirically tested. Several small- and medium-sized enterprises in Iran were investigated. The structural equation modelling showed that organisational learning and only the decentralisation of decision-making and a flat structure were positively and significantly correlated with workforce agility. The impact of the dimensions of an organic structure on organisational learning was also …