作者
Alan J Dubinsky, Ronald E Michaels, Masaaki Kotabe, Chae Un Lim, Hee-Cheol Moon
发表日期
1992/3/1
期刊
Journal of International Business Studies
卷号
23
页码范围
77-99
出版商
Palgrave Macmillan UK
简介
Role theory espouses, and extensive empirical research has found, that role stress can have deleterious effect on work outcomes of sales personnel. The findings of these investigations, however, are predicated on U.S.-based samples of salespeople. Whether similar results would be obtained with samples of salespersons in other countries has not yet been determined. This paper reports the results of a study that examined the impact of role stress on performance, job satisfaction, and organizational commitment of industrial salespeople from the United States, Japan, and Korea. Tests of cross-national hypotheses indicate general consistency in the findings across the three countries.
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