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Public autonomous vehicles (AVs) have a high potential to solve traffic related problems and environmental challenges. However, without the passengers’ acceptance, the potential to achieve these benefits will not be fulfilled. Therefore, this paper is focused on the factors that influence the acceptance of such vehicles and investigates how much the acceptance varies if different levels of supervision are provided. An online survey was conducted and factors like trust and experience were found to impact on the stated intention to use a self-driving bus. Additionally, the Unified Theory of Acceptance and Use of Technology (UTAUT) factors, such as, effort expectancy, performance expectancy and social influence were found to impact user intentions. Interestingly, socio-demographic factors appeared to be determinants of the acceptance of public AVs only if an employee was no longer present in the bus.

The study …