作者
Gilberto Santos, Afonseca José, Lopes Nuno, Maria João Félix, Federica Murmura
发表日期
2018/9
期刊
International Journal of Quality and Service Sciences
卷号
10
期号
3
页码范围
214-232
出版商
Emerald
简介
Purpose
This research aims to focus on the idea management system (IMS) with the main purpose of identifying and describing the factors that promote success in managing ideas, grounded on the analysis of case studies.
Design/methodology/approach
The method used consists of a case study and semi-structured interviews with those directly responsible for the management of ideas from four companies, which are presented in this paper.
Findings
The main findings, critical for the success of an IMS, are as follow: the involvement of top management, evidence of results, establishment of goals and objectives, dissemination of good results, willingness to share and develop ideas, complete transparency in the management of ideas, maintenance of dynamic and proactive attitudes and mainly recognition. All have been described.
Research limitations/implications
This work presents a preliminary framework for further …
引用总数
2018201920202021202220232024422161113123
学术搜索中的文章
G Santos, J Afonseca, N Lopes, MJ Félix, F Murmura - International Journal of Quality and Service Sciences, 2018