作者
Diego Zunino, Fernando F Suarez, Stine Grodal
发表日期
2019/1
期刊
Organization Science
卷号
30
期号
1
页码范围
169-190
出版商
INFORMS
简介
The literature on technology management has increasingly focused on the sociocognitive elements of the industry life cycle. One of these elements, category labels (words, in most cases) and its role in shaping market understandings, has recently become of interest to scholars. As industries evolve, stakeholders generate a plethora of category labels. However, we know relatively little about why some category labels are used repeatedly, whereas others are abandoned. Drawing on semantic networks theory, we argue that the familiarity and creativity of category labels drive their adoption. We hypothesize that low levels of familiarity hinder comprehension, but too much familiarity increases the cost of obviousness. Likewise, low levels of creativity do not trigger curiosity, whereas too much creativity spurs dissonance. We use two methods to address these hypotheses. First, we study the early smartphone industry …
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