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To quantify the percentage of records with matching identifiers as an indicator for duplicate or potentially duplicate patient records in electronic health records in five different healthcare organisations, describe the patient safety issues that may arise, and present solutions for managing duplicate records or records with matching identifiers.

For each institution, we retrieved deidentified counts of records with an exact match of patient first and last names and dates of birth and determined the number of patient records existing for the top 250 most frequently occurring first and last name pairs. We also identified methods for managing duplicate records or records with matching identifiers, reporting the adoption rate of each across institutions.

The occurrence of matching first and last name in two or more individuals ranged from 16.49% to 40.66% of records; inclusion of date of birth reduced the …