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Telecommunication service providers are investing heavily in IPTV to complement their existing voice and data services, and compete with cable multiple service operators (MSOs). Before IPTV proliferation and Multiplay utopia is realized, service providers and network equipment manufacturers (NEMs) must first verify that IPTV services will in fact meet user quality expectations. Viewers have come to expect a predictable level of service quality with their broadcast and satellite TV services and will not be tolerant to service interruptions, picture and sound degradation or long waiting periods to change channels with their new IPTV service. With a plethora of competing IPTV and cable TV service offerings, subscriber churn due to poor quality of experience is a serious risk.