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On-line surveillance to improve safety and security is a major requirement for the management of public transport networks and other public places. The surveillance task is a complex one involving people, management procedures, and technology. This work describes an architecture that takes into account the distributed nature of the detection processes and the need to allow for different types of devices and actuators. This was part of a major European initiative on intelligent transport systems. Because of the dominant nature of closed circuit television in surveillance, This work describes in detail a computer-vision module used in the system and its particular ability to detect situations of interest in busy conditions. The system components have been implemented, integrated, and tested in real metropolitan railway environments and are considered to be the first step toward providing ambient intelligence in such …