Marketing Department, University of North Carolina at Chapel Hill

National University of Singapore

Professor of Beihang University

Professor, School of Hospitality and Tourism Management, Purdue University, USA

Professor of Marketing, University of Strathclyde

Professor of Business Administration, CTF Service Research Centre, Karlstad university

Professor of Service Management, The Ohio State University

Katholische Universität Eichstätt-Ingolstadt

Professor at Oslo Business School, Oslo Metropolitan University

Professor of Marketing and Service Management, Centre for Service Management (CSM) …