SUZANA MARKOVIĆ

SUZANA MARKOVIĆ

Full Professor with tenure, University of Rijeka, Faculty of Tourism and Hospitality …
在 fthm.hr 的电子邮件经过验证
被引用次数：2370
SERVQUAL service quality experience quality virtual experience research methods
Wiwik Sulistiyowati

Wiwik Sulistiyowati

Faculty of Engineering, Universitas Muhammadiyah Sidoarjo
在 umsida.ac.id 的电子邮件经过验证
被引用次数：734
Quality management system Six sigma lean servqual balanced scorecard
Marcelo Calderari Miguel

Marcelo Calderari Miguel

Pesquisador de Biblioteconomia, Universidade Federal do Espírito Santo
在 caixa.gov.br 的电子邮件经过验证
被引用次数：290
ciência da informação biblioteconomia qualidade avaliação servqual
Maria Luiza Souca

Maria Luiza Souca

Babeș-Bolyai University, Faculty of Economics and Business Administration, Department of …
在 econ.ubbcluj.ro 的电子邮件经过验证
被引用次数：275
Marketing Tourism Customer satisfaction SERVQUAL
Gisele Ferreira de Brito

Gisele Ferreira de Brito

Librarian at University of São Paulo
在 fecap.br 的电子邮件经过验证
被引用次数：170
Academic libraries SERVQUAL LIBQUAL Evaluation Quality
JUNAIDA ISMAIL (PhD)

JUNAIDA ISMAIL (PhD)

Dr
在 uitm.edu.my 的电子邮件经过验证
被引用次数：103
SERVQUAL Advocacy Coalition Framework Unethical Behavior
Godha Rama Krishna

Godha Rama Krishna

Assistant Professor in Business Management, Rayalaseema University, Kurnool
在 ruk.ac.in 的电子邮件经过验证
被引用次数：57
Banking T & D Work Life Balance Consumer Behaviour SERVQUAL
Reza Akbarnejad (ORCID:0000-0003-3226-9031)

Reza Akbarnejad (ORCID:0000-0003-3226-9031)

Department of Knowledge and Information Science, Azarbaijan Shahid Madani University …
在 azaruniv.ac.ir 的电子邮件经过验证
被引用次数：28
SERVQUAL Voluntary Activities Public Libraries Image Retrieval Knowledge Management
Dr.T.Thirunavukkarasu

Dr.T.Thirunavukkarasu

Assistant Professor, Department of Management Studies, KIT-Kalaignarkarunanidhi Institute …
被引用次数：23
Finance Banking Marketing SERVQUAL
R Ruma Agnes

R Ruma Agnes

Bharathidasan University
在 bim.edu 的电子邮件经过验证
被引用次数：3
E-Commerce E-Retailing TAM3 UTA-UT SERVQUAL
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