Social Media Engagement Behaviour: A Uses and Gratifications Perspective R Dolan, J Conduit, J Fahy, S Goodman Journal of Strategic Marketing 24 (3/4), 261-277, 2016 | 1068 | 2016 |
How critical is internal customer orientation to market orientation? J Conduit, F Mavondo Journal of Business Research 51 (1), 11-24, 2001 | 905 | 2001 |
Social Media Engagement Behavior: A Framework for Engaging Customers through Social Media Content R Dolan, J Conduit, C Frethey Bentham, J Fahy, S Goodman European Journal of Marketing 53 (10), 2213-2243, 2019 | 560 | 2019 |
Actor Engagement in Networks: Defining the Conceptual Domain R Brodie, J Fehrer, E Jaakkola, J Conduit Journal of Service Research 22 (2), 173-188, 2019 | 346 | 2019 |
Strategic drivers, anticipated and unanticipated outcomes of customer engagement L Hollebeek, J Conduit, R Brodie Journal of Marketing Management 32 (5/6), 393-398, 2016 | 306 | 2016 |
Engagement Valence Duality and Spillover Effects in Online Brand Communities J Bowden, J Conduit, L Hollebeek, V Luoma-aho, B Solem Journal of Service Theory and Practice 27 (4), 877-897, 2017 | 296 | 2017 |
The Impact of Corporate Volunteering on CSR Image: A Consumer Perspective C Plewa, J Conduit, P Quester, C Johnson Journal of Business Ethics 127 (3), 643 – 659., 2015 | 220 | 2015 |
Reputation in higher education: A fuzzy set analysis of resource configurations C Plewa, J Ho, J Conduit, I Karpen Journal of Business Research 69 (8), 3087-3095, 2016 | 170 | 2016 |
Social media: communication strategies, engagement and future research directions R Dolan, J Conduit, J Fahy, S Goodman International Journal of Wine Business Research 29 (1), 2-19, 2017 | 142 | 2017 |
Hedonic and Eudaimonic Well-Being Outcomes from Co-Creation Roles: A Study of Vulnerable Customers S Sharma, J Conduit, S Rao Hill Journal of Services Marketing 31 (4/5), 397-411, 2017 | 133 | 2017 |
Organisational capabilities for customer participation in health care service innovation S Sharma, J Conduit, S Rao Hill Australasian Marketing Journal 22 (3), 179-188, 2014 | 122 | 2014 |
Epilogue to the Special Issue and reflections on the future of engagement research L Hollebeek, J Conduit, J Sweeney, G Soutar, I Karpen, W Jarvis, T Chen Journal of Marketing Management 32 (5/6), 586-594, 2016 | 121 | 2016 |
Co-creating Value in Online Innovation Communities H Akman, C Plewa, J Conduit European Journal of Marketing 53 (6), 1205-1233, 2019 | 103 | 2019 |
Collective Engagement in Organizational Settings M Kleinaltenkamp, I Karpen, C Plewa, E Jaakkola, J Conduit Industrial Marketing Management 80, 11-23, 2019 | 101 | 2019 |
Engaging in times of COVID-19 and beyond: theorizing customer engagement through different paradigmatic lenses I Karpen, J Conduit Journal of Service Management 31 (6), 1163-1174, 2020 | 96 | 2020 |
Standardisation, centralisation and marketing in multinational companies P Quester, J Conduit International Business Review 5 (4), 395-421, 1996 | 84 | 1996 |
Cocreation in Health Care Organizations S Sharma, J Conduit Journal of Service Research 19 (4), 438-457, 2016 | 81 | 2016 |
Market orientation and marketing in nonprofit organizations. Indications for fundraising from Victoria E Brady, J Brace‐Govan, L Brennan, J Conduit International Journal of Nonprofit and Voluntary Sector Marketing 16 (1), 84-98, 2011 | 80 | 2011 |
Balancing the act: the implications of jointly pursuing internal customer orientation and external customer orientation J Conduit, MJ Matanda, FT Mavondo Journal of Marketing Management 30 (13/14), 1320-1352, 2014 | 78 | 2014 |
Social Media Engagement: A Construct of Positively and Negatively Valenced Engagement Behaviours R Dolan, J Conduit, J Fahy Customer Engagement: Contemporary Issues and Challenges, 102-123, 2015 | 73 | 2015 |