Application of data mining techniques in customer relationship management: A literature review and classification EWT Ngai, L Xiu, DCK Chau Expert systems with applications 36 (2), 2592-2602, 2009 | 1904 | 2009 |
Information systems in supply chain integration and management A Gunasekaran, EWT Ngai European journal of operational research 159 (2), 269-295, 2004 | 1876 | 2004 |
Big data analytics in logistics and supply chain management: Certain investigations for research and applications G Wang, A Gunasekaran, EWT Ngai, T Papadopoulos International journal of production economics 176, 98-110, 2016 | 1679 | 2016 |
The application of data mining techniques in financial fraud detection: A classification framework and an academic review of literature EWT Ngai, Y Hu, YH Wong, Y Chen, X Sun Decision support systems 50 (3), 559-569, 2011 | 1505 | 2011 |
Application of decision-making techniques in supplier selection: A systematic review of literature J Chai, JNK Liu, EWT Ngai Expert systems with applications 40 (10), 3872-3885, 2013 | 1335 | 2013 |
Social media research: Theories, constructs, and conceptual frameworks EWT Ngai, SSC Tao, KKL Moon International journal of information management 35 (1), 33-44, 2015 | 1270 | 2015 |
Empirical examination of the adoption of WebCT using TAM EWT Ngai, JKL Poon, YHC Chan Computers & education 48 (2), 250-267, 2007 | 1240 | 2007 |
RFID research: An academic literature review (1995–2005) and future research directions EWT Ngai, KKL Moon, FJ Riggins, YY Candace International Journal of Production Economics 112 (2), 510-520, 2008 | 964 | 2008 |
Examining the critical success factors in the adoption of enterprise resource planning EWT Ngai, CCH Law, FKT Wat Computers in industry 59 (6), 548-564, 2008 | 954 | 2008 |
A review for mobile commerce research and applications EWT Ngai, A Gunasekaran Decision support systems 43 (1), 3-15, 2007 | 928 | 2007 |
Build-to-order supply chain management: a literature review and framework for development A Gunasekaran, EWT Ngai Journal of operations management 23 (5), 423-451, 2005 | 817 | 2005 |
A literature review and classification of electronic commerce research EWT Ngai, FKT Wat Information & Management 39 (5), 415-429, 2002 | 742 | 2002 |
Customer relationship management research (1992‐2002) An academic literature review and classification EWT Ngai Marketing intelligence & planning 23 (6), 582-605, 2005 | 715 | 2005 |
Measures for evaluating supply chain performance in transport logistics K Lai, EWT Ngai, TCE Cheng Transportation Research Part E: Logistics and Transportation Review 38 (6 …, 2002 | 627 | 2002 |
ERP systems adoption: An exploratory study of the organizational factors and impacts of ERP success CCH Law, EWT Ngai Information & Management 44 (4), 418-432, 2007 | 578 | 2007 |
Customer churn prediction using improved balanced random forests Y Xie, X Li, EWT Ngai, W Ying Expert Systems with Applications 36 (3), 5445-5449, 2009 | 551 | 2009 |
Extending the understanding of end user information systems satisfaction formation: An equitable needs fulfillment model approach N Au, EWT Ngai, TCE Cheng MIS quarterly, 43-66, 2008 | 548 | 2008 |
Information technology, operational, and management competencies for supply chain agility: Findings from case studies EWT Ngai, DCK Chau, TLA Chan The Journal of Strategic Information Systems 20 (3), 232-249, 2011 | 542 | 2011 |
Conceptualising electronic word of mouth activity: An input‐process‐output perspective YYY Chan, EWT Ngai Marketing Intelligence & Planning 29 (5), 488-516, 2011 | 542 | 2011 |
The effects of strategic and manufacturing flexibilities and supply chain agility on firm performance in the fashion industry ATL Chan, EWT Ngai, KKL Moon European Journal of Operational Research 259 (2), 486-499, 2017 | 517 | 2017 |