An online reviews-driven method for the prioritization of improvements in hotel services C Zhang, Z Xu, X Gou, S Chen Tourism Management 87, 104382, 2021 | 79 | 2021 |
A consensus model for large-scale group decision-making based on the trust relationship considering leadership behaviors and non-cooperative behaviors C Zhang, M Zhao, L Zhao, Q Yuan Group Decision and Negotiation 30, 553-586, 2021 | 34 | 2021 |
Multi-stage multi-attribute decision making method based on online reviews for hotel selection considering the aspirations with different development speeds C Zhang, M Zhao, M Cai, Q Xiao Computers & Industrial Engineering 143, 106421, 2020 | 31 | 2020 |
Modelling consumer satisfaction based on online reviews using the improved Kano model from the perspective of risk attitude and aspiration M Zhao, C Zhang, Y Hu, Z Xu, H Liu Technological and Economic Development of Economy 27 (3), 550-582, 2021 | 24 | 2021 |
Prediction of hotel booking cancellations: Integration of machine learning and probability model based on interpretable feature interaction S Chen, EWT Ngai, Y Ku, Z Xu, X Gou, C Zhang Decision Support Systems 170, 113959, 2023 | 22 | 2023 |
Classifying travellers’ requirements from online reviews: an improved Kano model M Zhao, M Liu, C Xu, C Zhang International Journal of Contemporary Hospitality Management 36 (1), 91-112, 2024 | 7 | 2024 |
基于愿景满意度函数的多属性群决策方法 赵萌, 张晨曦, 胡亦奇李刚. 中国管理科学 28 (02), 220-230, 2020 | 6 | 2020 |
The Dynamic Impact of Inflation on Supply Chain and Competitiveness: Bibliometric and Econometric Analysis. C Zhang, Z Xu, X Gou, M Škare Journal of Competitiveness, 2023 | 4 | 2023 |
Ambient air pollutants concentration prediction during the COVID-19: A method based on transfer learning S Chen, Z Xu, X Wang, C Zhang Knowledge-Based Systems 258, 109996, 2022 | 3 | 2022 |
基于实验设计的概率语言权重信息多准则决策方法 赵萌, 张晨曦, 秦金磊张冰. 运筹与管理 30 (01), 50-56, 2021 | 2 | 2021 |
Classification of Online Customer Reviews for Digital Product Innovation: A Motivation Perspective C Zhang, B Xiong, E Lim, CW Tan, Z Xu Proceedings of the 20th Annual Pre-ICIS Workshop on HCI Research in MIS, 2021 | 1 | 2021 |
Gaining insights for service improvement through unstructured text from online reviews C Zhang, Z Xu Journal of Retailing and Consumer Services 80, 103898, 2024 | | 2024 |
A fuzzy decision support model for online review-driven hotel selection by considering risk attitudes of customers Z Pu, C Zhang, Z Xu, X Wang Journal of the Operational Research Society 75 (7), 1407-1420, 2024 | | 2024 |
An Online Reviews-Driven Kano-QFD Method for Service Design C Chen, C Zhang, Z Xu IEEE Transactions on Engineering Management, 2024 | | 2024 |