What’s wrong with different empowerment? The effect of differentiated empowering leadership on employee proactive service Y Dong, X Zhao, Y Yuan, H Dong, J Jiang Journal of Hospitality & Tourism Research 47 (7), 1187-1214, 2023 | 13 | 2023 |
Employees’ proactive customer service performance in hospitality: impacts of customer mistreatment and team performance pressure J Jiang, Y Yuan, Y Dong, H Dong Tourism Review, 2023 | 4 | 2023 |
Role of Peer Coaching in Transmitting the Benefits of Leader Coaching Y Dong, H Dong, Y Yuan, J Jiang Frontiers in Psychology 12, 679370, 2022 | 1 | 2022 |
Challengers, not followers? The effect of leaders' perceptions of team overqualification on leaders' empowering behavior J Jiang, H Dong, Y Dong, Y Yuan, X Tu Journal of Managerial Psychology, 2024 | | 2024 |
The double-edged sword effect of mega sport event strength on volunteer performance J Jiang, H Dong, Y Dong, H Gu, Y Lv Tourism Review, 2024 | | 2024 |