Lean services: a systematic review S Gupta, M Sharma, V Sunder M International Journal of productivity and performance management 65 (8 …, 2016 | 343 | 2016 |
Constructs of quality in higher education services V Sunder M International Journal of Productivity and Performance Management 65 (8 …, 2016 | 174 | 2016 |
A morphological analysis of research literature on Lean Six Sigma for services V Sunder M, LS Ganesh, RR Marathe International Journal of Operations & Production Management 38 (1), 149-182, 2018 | 161 | 2018 |
A conceptual Lean Six Sigma framework for quality excellence in higher education institutions V Sunder M, J Antony International Journal of Quality & Reliability Management, 2018 | 157 | 2018 |
Lean six sigma project management–a stakeholder management perspective V Sunder M The TQM Journal 28 (1), 132-150, 2016 | 156 | 2016 |
Critical success factors of TQM, Six Sigma, Lean and Lean Six Sigma: A literature review and key findings R Sreedharan, V Sunder M, R Raju Benchmarking: an international journal 25 (9), 3479-3504, 2018 | 143 | 2018 |
Lean Six Sigma in higher education institutions V Sunder M International Journal of Quality and Service Sciences, 2016 | 138 | 2016 |
A systematic review of Lean in healthcare: a global prospective J Antony, V Sunder M, R Sreedharan, A Chakraborty, A Gunasekaran International Journal of Quality & Reliability Management, 2019 | 136 | 2019 |
Synergies of lean six sigma V Sunder M IUP Journal of Operations Management 12 (1), 21, 2013 | 127 | 2013 |
Ten commandments of Lean Six Sigma: a practitioners’ perspective J Antony, S Gupta, V Sunder M, EV Gijo International Journal of Productivity and Performance Management, 2018 | 124 | 2018 |
A bibliometric and content analysis of sustainable development in small and medium-sized enterprises V Sunder M, A Prashar Journal of Cleaner Production, 118665, 2020 | 121 | 2020 |
Rejects reduction in a retail bank using Lean Six Sigma V Sunder M Production Planning & Control 27 (14), 1131-1142, 2016 | 96 | 2016 |
Six-sigma for improving Top-Box Customer Satisfaction score for a banking call centre V Sunder M, J Antony Production Planning & Control, 1-15, 2015 | 94* | 2015 |
An empirical investigation of implementing Lean Six Sigma in higher education institutions V Sunder M, S Mahalingam International Journal of Quality & Reliability Management, 2018 | 91 | 2018 |
Improving patients’ satisfaction in a mobile hospital using Lean Six Sigma–a design-thinking intervention V Sunder M, S Mahalingam, SN Krishna M Production Planning & Control 31 (6), 512-526, 2020 | 90 | 2020 |
Assessment of Lean Six Sigma Readiness (LESIRE) for manufacturing industries using fuzzy logic R Raju, V Sunder M, J Antony International Journal of Quality & Reliability Management, 2019 | 72 | 2019 |
A novel approach to lean six sigma project management: a conceptual framework and empirical application R Sreedharan V, V Sunder M Production Planning & Control 29 (11), 895-907, 2018 | 70 | 2018 |
Dynamic capabilities: A morphological analysis framework and agenda for future research V Sunder M, LS Ganesh, RR Marathe European Business Review 31 (1), 25-63, 2019 | 66 | 2019 |
Impacts of Lean Six Sigma on improving a higher education system: a case study M Haerizadeh, V Sunder M International Journal of Quality & Reliability Management, 2019 | 63 | 2019 |
Application of Lean Six Sigma in IT support services–a case study EV Gijo, J Antony, V Sunder M The TQM Journal, 2019 | 62 | 2019 |