The value of codesign: The effect of customer involvement in service design teams J Trischler, SJ Pervan, SJ Kelly, DR Scott Journal of Service Research 21 (1), 75-100, 2018 | 368 | 2018 |
Co-design: from expert-to user-driven ideas in public service design J Trischler, T Dietrich, S Rundle-Thiele Public management review 21 (11), 1595-1619, 2019 | 259 | 2019 |
Co-designing services with vulnerable consumers T Dietrich, J Trischler, L Schuster, S Rundle-Thiele Journal of Service Theory and Practice 27 (3), 663-688, 2017 | 166 | 2017 |
The application of a service ecosystems lens to public policy analysis and design: exploring the frontiers J Trischler, M Charles Journal of Public Policy & Marketing 38 (1), 19-35, 2019 | 142 | 2019 |
Design for experience–a public service design approach in the age of digitalization J Trischler, J Westman Trischler Public Management Review 24 (8), 1251-1270, 2022 | 125 | 2022 |
A service ecosystem perspective on the diffusion of sustainability-oriented user innovations J Trischler, M Johnson, P Kristensson Journal of Business Research 116, 552-560, 2020 | 112 | 2020 |
Designing Public Services: The usefulness of three service design methods for identifying user experiences J Trischler, DR Scott Public Management Review 18 (5), 718-739, 2016 | 110 | 2016 |
Avoiding food becoming waste in households–The role of packaging in consumers’ practices across different food categories H Williams, A Lindström, J Trischler, F Wikström, Z Rowe Journal of Cleaner Production 265, 121775, 2020 | 105 | 2020 |
Service design: Suggesting a qualitative multistep approach for analyzing and examining theme park experiences J Trischler, A Zehrer Journal of Vacation Marketing 18 (1), 57-71, 2012 | 105 | 2012 |
The importance of packaging functions for food waste of different products in households F Wikström, H Williams, J Trischler, Z Rowe Sustainability 11 (9), 2641, 2019 | 79 | 2019 |
Team diversity and its management in a co-design team J Trischler, P Kristensson, D Scott Journal of Service Management 29 (1), 120-145, 2018 | 69 | 2018 |
Exploring the application of co-design to transformative service research E Hurley, J Trischler, T Dietrich Journal of Services Marketing 32 (6), 715-727, 2018 | 65 | 2018 |
Co-designing with young consumers–reflections, challenges and benefits J Durl, J Trischler, T Dietrich Young Consumers 18 (4), 439-455, 2017 | 57 | 2017 |
A designerly way of analyzing the customer experience J Trischler, A Zehrer, J Westman Journal of Services Marketing 32 (7), 805-819, 2018 | 53 | 2018 |
Exploring the “black box” of customer co-creation processes J Trischler, SJ Pervan, DR Scott Journal of services marketing 31 (3), 265-280, 2017 | 47 | 2017 |
Monitoring quality of service at Australian airports: A critical analysis J Trischler, G Lohmann Journal of Air Transport Management 67, 63-71, 2018 | 39 | 2018 |
Citizens as an innovation source in sustainability transitions–linking the directionality of innovations with the locus of the problem in transformative innovation policy J Trischler, PO Svensson, H Williams, F Wikström Public management review 25 (11), 2093-2115, 2023 | 22 | 2023 |
Advancing Public Service Logic: moving towards an ecosystemic framework for value creation in the public service context J Trischler, M Røhnebæk, B Edvardsson, B Tronvoll Public Management Review, 1-29, 2023 | 22 | 2023 |
Licence to build, licence to charge? Market power, pricing and the financing of airport infrastructure development in Australia G Lohmann, J Trischler Transport Policy 59, 28-37, 2017 | 19 | 2017 |
Drivers and hinderers of (un) sustainable service: a systems view K Koskela-Huotari, K Svärd, H Williams, J Trischler, F Wikström Journal of Service Research 27 (1), 106-123, 2024 | 16 | 2024 |