| Artificial intelligence in customer-facing financial services: a systematic literature review and agenda for future research JK Hentzen, A Hoffmann, R Dolan, E Pala International Journal of Bank Marketing 40 (6), 1299-1336, 2022 | 116 | 2022 |
| Which consumers are more likely to adopt a retirement app and how does it explain mobile technology‐enabled retirement engagement? JK Hentzen, AOI Hoffmann, RM Dolan International Journal of Consumer Studies 46 (2), 368-390, 2022 | 30 | 2022 |
| Customer engagement with service providers: an empirical investigation of customer engagement dispositions M Sim, J Conduit, C Plewa, JK Hentzen European Journal of Marketing 56 (7), 1926-1955, 2022 | 16 | 2022 |
| Impact and university business training courses delivered to the marginalized: A systematic review T Dodd, C Graves, J Hentzen Academy of Management Learning & Education 21 (3), 449-469, 2022 | 12 | 2022 |
| The role of digital technology in communication and information flow in the Australian Superannuation industry JK Hentzen, AOI Hoffmann, RM Dolan Australian Journal of Management, 03128962231170240, 2023 | 2 | 2023 |
| Adapting and growing stronger in the face of adversity T Dodd, JK Hentzen, A Demaria, A Beaumont Oarity 33 (10), 46-77, 2020 | 1 | 2020 |
| Technology-Facilitated Customer Engagement and Actor Networks in Financial Services–A Retirement Planning Perspective JK Hentzen | | 2022 |
Arvid O. I. HoffmannProfessor of Marketing at Adelaide Business School在 adelaide.edu.au 的电子邮件经过验证
