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Firdaus Abdullah
Firdaus Abdullah
Professor of Marketing, Universiti Teknologi MARA, Malaysia
在 uitm.edu.my 的电子邮件经过验证
标题
引用次数
引用次数
年份
The development of HEdPERF: A new measuring instrument of service quality for the higher education sector.
F Abdullah
International journal of consumer studies 30 (6), 2006
10782006
Measuring service quality in higher education: HEdPERF versus SERVPERF
F Abdullah
Marketing Intelligence & Planning 24 (1), 31-47, 2006
9092006
HEdPERF versus SERVPERF: The quest for ideal measuring instrument of service quality in higher education sector
F Abdullah
Quality Assurance in education 13 (4), 305-328, 2005
5042005
Measuring service quality in higher education: three instruments compared
F Abdullah
International Journal of Research & Method in Education 29 (1), 71-89, 2006
3642006
Bank service quality (BSQ) index: an indicator of service performance
F Abdullah, R Suhaimi, G Saban, J Hamali
International Journal of Quality & Reliability Management 28 (5), 542-555, 2011
2432011
Developing a framework of success of Bumiputera entrepreneurs
F Abdullah, J Hamali, A Rahman Deen, G Saban, ...
Journal of enterprising communities: People and places in the global economy …, 2009
1802009
Determining factors of customers’ preferences: A case of deposit products in islamic banking
K Kontot, J Hamali, F Abdullah
Procedia-Social and Behavioral Sciences 224, 167-175, 2016
1022016
Measuring and managing franchisee satisfaction: a study of academic franchising
F Abdullah, M Rashidee Alwi, N Lee, V Boo Ho
Journal of Modelling in management 3 (2), 182-199, 2008
792008
Success strategies in Islamic marketing mix
JB Abdullah, JH Hamali, F Abdullah
International Journal of Business and Society 16 (3), 2015
782015
International business competence and small and medium enterprises
Z Ibrahim, F Abdullah, A Ismail
Procedia-Social and Behavioral Sciences 224, 393-400, 2016
712016
Developing a HospiSE scale for hospital service excellence
B Ho Voon, F Abdullah, N Lee, K Kueh
International Journal of Quality & Reliability Management 31 (3), 261-280, 2014
672014
Managing customer preference for the food service industry
F Abdullah, AZA Abdurahman, J Hamali
International Journal of Innovation, Management and Technology 2 (6), 525, 2011
542011
Managing relationship marketing in the food service industry
A Firdaus, A Kanyan
Marketing Intelligence & Planning 32 (3), 293-310, 2014
482014
The dimensions of customer preference in the foodservice industry
F Abdullah, AZ bin Abang Abdurahman, J Hamali
Business: Theory and Practice 14 (1), 64-73, 2013
452013
Managing the Dimensions of Relationship Marketing in the Food Service Industry.
F Abdullah, A Kanyan
Jurnal Pengurusan 37, 2013
262013
Islamic marketing mix: the critical factors
JB Abdullah, JH Hamali, F Abdullah
4th International Conference on Business and Economic Research (4th icber …, 2013
262013
Identifying the dimensions for culture of excellence in higher education
NA Rahman, BH Voon, A Firdaus
Procedia-Social and Behavioral Sciences 224, 84-92, 2016
222016
Identifying and validating dimensions of service quality for the banking industry in Malaysia
JVA Firdaus Abdullah, VB Ho
Journal of Global Business and Economics 1 (1), 79-97, 2010
222010
Managing service quality in higher education sector: a new perspective through development of a comprehensive measuring scale
A Firdaus
Proceedings of the Global Conference on Excellence in Education and Training …, 2004
152004
DEVELOPING A FRAMEWORK OF SUCCESS FOR THE FOODSERVICE INDUSTRY IN MALAYSIA.
F Abdullah, AZA Abdurahman, J Hamali
International Journal of Business & Society 13 (3), 2012
142012
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