| An assessment of service quality and resulting customer satisfaction in Pakistan International Airlines: Findings from foreigners and overseas Pakistani customers F Ali, BL Dey, R Filieri International Journal of Quality & Reliability Management 32 (5), 486-502, 2015 | 216 | 2015 |
| The impact of social media on consumers’ acculturation and purchase intentions H Kizgin, A Jamal, BL Dey, NP Rana Information Systems Frontiers 20, 503-514, 2018 | 163 | 2018 |
| Digital consumer culture and digital acculturation BL Dey, D Yen, L Samuel International Journal of Information Management 51, 102057, 2020 | 139 | 2020 |
| Analysis of factors that influence customers’ willingness to leave big data digital footprints on social media: A systematic review of literature SS Muhammad, BL Dey, V Weerakkody Information Systems Frontiers 20, 559-576, 2018 | 128 | 2018 |
| Value co-creation through social innovation: A study of sustainable strategic alliance in telecommunication and financial services sectors in Bangladesh MM Babu, BL Dey, M Rahman, SK Roy, SFS Alwi, MM Kamal Industrial Marketing Management 89, 13-27, 2020 | 127 | 2020 |
| Importance of sustainable operations in food loss: evidence from the Belgian food processing industry M Dora, J Wesana, X Gellynck, N Seth, B Dey, H De Steur Annals of operations research 290, 47-72, 2020 | 118 | 2020 |
| Co-creation of value at the bottom of the pyramid: Analysing Bangladeshi farmers' use of mobile telephony BL Dey, A Pandit, M Saren, S Bhowmick, H Woodruffe-Burton Journal of Retailing and Consumer Services 29, 40-48, 2016 | 106 | 2016 |
| The impact of social media on consumer acculturation: Current challenges, opportunities, and an agenda for research and practice H Kizgin, BL Dey, YK Dwivedi, L Hughes, A Jamal, P Jones, ... International Journal of Information Management 51, 102026, 2020 | 104 | 2020 |
| Enforced remote working: The impact of digital platform-induced stress and remote working experience on technology exhaustion and subjective wellbeing P Singh, H Bala, BL Dey, R Filieri Journal of Business Research 151, 269-286, 2022 | 93 | 2022 |
| Adoption, adaptation, use and impact of information systems during pandemic time and beyond: Research and managerial implications BL Dey, W Al-Karaghouli, SS Muhammad Information Systems Management 37 (4), 298-302, 2020 | 91 | 2020 |
| A qualitative enquiry into the appropriation of mobile telephony at the bottom of the pyramid B Lal Dey, B Binsardi, R Prendergast, M Saren International Marketing Review 30 (4), 297-322, 2013 | 90 | 2013 |
| Millennial Chinese consumers' perceived destination brand value J Luo, BL Dey, C Yalkin, U Sivarajah, K Punjaisri, Y Huang, DA Yen Journal of Business Research 116, 655-665, 2020 | 87 | 2020 |
| Exploring big data-driven innovation in the manufacturing sector: evidence from UK firms MM Babu, M Rahman, A Alam, BL Dey Annals of Operations Research 333 (2), 689-716, 2024 | 72 | 2024 |
| The importance of enhancing, maintaining and saving face in smartphone repurchase intentions of Chinese early adopters: an exploratory study R Filieri, W Chen, B Lal Dey Information Technology & People 30 (3), 629-652, 2017 | 71 | 2017 |
| Technology upgrading through co-creation of value in developing societies: Analysis of the mobile telephone industry in Bangladesh BL Dey, MM Babu, M Rahman, M Dora, N Mishra Technological Forecasting and Social Change 145, 413-425, 2019 | 66 | 2019 |
| Analysing appropriation and usability in social and occupational lives: An investigation of Bangladeshi farmers' use of mobile telephony B Dey, D Newman, R Prendergast Information Technology & People 24 (1), 46-63, 2011 | 62 | 2011 |
| Towards a framework for understanding ethnic consumers’ acculturation strategies in a multicultural environment: A food consumption perspective BL Dey, S Alwi, F Yamoah, SA Agyepong, H Kizgin, M Sarma International Marketing Review 36 (5), 771-804, 2019 | 60 | 2019 |
| The impact of social media on the performance of microfinance institutions in developing countries: a quantitative approach A Daowd, MM Kamal, T Eldabi, R Hasan, F Missi, BL Dey Information Technology & People 34 (1), 25-49, 2021 | 55 | 2021 |
| Digital and social media marketing NP Rana, EL Slade, GP Sahu, H Kizgin, N Singh, B Dey, A Gutierrez, ... Springer, 2020 | 47 | 2020 |
| A quadripartite approach to analysing young British South Asian adults’ dual cultural identity BL Dey, JMT Balmer, A Pandit, M Saren, B Binsardi Journal of Marketing Management 33 (9-10), 789-816, 2017 | 47 | 2017 |
