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Chun Zhang
Chun Zhang
在 udayton.edu 的电子邮件经过验证
标题
引用次数
引用次数
年份
Brand hate: a multidimensional construct
C Zhang, M Laroche
Journal of Product & Brand Management 30 (3), 392-414, 2020
1182020
Physical attractiveness of service employees and customer engagement in tourism industry
S Fang, C Zhang, Y Li
Annals of Tourism Research 80 (January), 2020
952020
Is beauty a premium? A study of the physical attractiveness effect in service encounters
Y Li, C Zhang, M Laroche
Journal of Retailing and Consumer Services 50, 215-225, 2019
732019
Customers’ self-image congruity and brand preference: a moderated mediation model of self-brand connection and self-motivation
Y Li, C Zhang, L Shelby, TC Huan
Journal of Product & Brand Management 31 (5), 798-807, 2022
492022
Can beauty save service failures? The role of recovery employees’ physical attractiveness in the tourism industry
S Fang, C Zhang, Y Li
Journal of Business Research 141, 100-110, 2022
472022
The moderating role of complaint handling on brand hate in the cancel culture
AZ Abbasi, MS Fayyaz, DH Ting, M Munir, S Bashir, C Zhang
Asia-Pacific Journal of Business Administration 15 (1), 46-71, 2023
322023
The differential roles of verbs, nouns, and adjectives in English and Chinese messages among bilingual consumers
C Zhang, M Laroche, MO Richard
Journal of Business Research 72, 127-135, 2017
302017
Understanding cosmopolitanism and brand origin recognition accuracy: The moderating effect of need for cognition
M Laroche, C Zhang, A Sambath
Journal of Promotion Management 24 (4), 441-458, 2018
152018
Speech VS. Writing: The influences of WOM communication on tourism experience storytellers
S Fang, Y Li, C Zhang, L Yu
Journal of Hospitality and Tourism Management 54 (March), 521-530, 2023
112023
Antecedents and Consequences of Brand Hate: A Study of Pakistan’s Telecommunication Industry
S Attiq, MJS Hasni, C Zhang
Journal of Consumer Marketing 40 (1), 2023
112023
Does physical attractiveness facilitate customer citizenship behaviors? Cross-cultural evidence from the peer-to-peer economy
S Ma, X Ling, C Zhang, Y Li
International Journal of Information Management 70 (June), 2023
102023
Taming the Elephant in the (Class)Room: Exploring Root Causes of Student Boredom
R Dugan, C Zhang, J Kellaris, R Sweeney
Marketing Education Review, 2019
82019
Is the salesperson persuasive enough? The role of the tourists' perceived time adequacy and processing fluency
Y Li, Z Chen, C Zhang
Tourism Management Perspectives 48 (September), 2023
12023
Psychological ownership and users’ continuous usage of domestic vs. foreign mobile payment apps: A comparison between China and the US
X Liang, C Qi, C Zhang, Y Li
Journal of Business Research 174, 114517, 2024
2024
Beautiful people don't always win in the workplace
C Zhang
https://theconversation.com/beautiful-people-dont-always-win-in-the …, 2019
2019
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