Indicators of service quality and satisfaction among graduating students of a higher education institution (HEI) in Ghana PAD Mattah, AJ Kwarteng, J Mensah Higher Education Evaluation and Development 12 (1), 36-52, 2018 | 74 | 2018 |
An assessment of outcome criteria associated with the implementation of TQM in a higher education institution in Ghana AJ Kwarteng Cogent Education 8 (1), 1859198, 2021 | 18 | 2021 |
Exploration of quality dimensions that influence customer perceptions of service performance: insights from higher education AJ Kwarteng International Journal of Quality and Innovation 5 (1), 76-100, 2020 | 2 | 2020 |
Ensuring quality in higher education institutions: going beyond quality assurance system AJ Kwarteng International Journal of Productivity and Quality Management 36 (4), 569-588, 2022 | 1 | 2022 |
Importance, availability, and utilisation of support services for postgraduate distance education in a public university in Ghana J Mensah, JV Mensah, G Awabil, AJ Kwarteng International Journal of Higher Education and Sustainability 3 (4), 282-303, 2021 | 1 | 2021 |
Development and validation of instrument for service quality of TQM educational institutions: external customers' perspective AJ Kwarteng International Journal of Productivity and Quality Management 36 (2), 293-311, 2022 | | 2022 |
A Service Quality Gap Analysis: Evidence from External Customers of University of Cape Coast AJ Kwarteng, E Anane, EK Gyimah, J Mensah Journal of Educational Management 10 (1), 1-25, 2019 | | 2019 |
Total Quality Management Implementation and Service Performance: A Case Study of University of Cape Coast AJ Kwarteng University of Cape Coast, 2019 | | 2019 |
LECTURERS’ PERCEPTION ON STUDENTS’ APPRAISAL OF COURSES AND TEACHING: A CASE OF UNIVERSITY OF CAPE COAST, GHANA EK GYIMAH, AJ KWARTENG, E ANANE, IVYK NKRUMAH INTERNATIONAL JOURNAL OF RESEARCH IN COMMERCE, IT & MANAGEMENT 6 (9), 21-26, 2016 | | 2016 |
The Existing Culture Of Mathematics Teaching And Learning: A Case Of The Senior High Schools In Ghana AJ Kwarteng, SD Fia Researchjournali’s Journal of Education 3 (5), 1- 18, 2015 | | 2015 |
Using Factor Analysis In Testing Survey Instrument Of Students Appraisal Of Courses And Teaching AJ Kwarteng, SD Fia Journal of Mathematics 1 (7), 1- 14, 2014 | | 2014 |
Students Involvement In The University Quality Assurance Systems (Qas): A Case Of University Of Cape Coast, Ghana AJ Kwarteng, TD Doku, PAD Mattah, S Doh-Fia Journal of Management 2 (8), 1-15, 2014 | | 2014 |
“Linear programming Model for Determination of Raw Materials for products of Timber Firms in Ashanti Region of Ghana” –published by Amponsah, Darkwah, Kwarteng ABACUS, 34, 233-248, 2007 | | 2007 |