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Irene Gil-Saura
Irene Gil-Saura
Professor of Marketing, University of Valencia, Spain
在 uv.es 的电子邮件经过验证 - 首页
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引用次数
引用次数
年份
Destination image: Towards a conceptual framework
MG Gallarza, IG Saura, HC Garcı́a
Annals of tourism research 29 (1), 56-78, 2002
33662002
Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour
MG Gallarza, IG Saura
Tourism management 27 (3), 437-452, 2006
24222006
The value of value: Further excursions on the meaning and role of customer value
MG Gallarza, I Gil‐Saura, MB Holbrook
Journal of consumer behaviour 10 (4), 179-191, 2011
7762011
Purchase intention and purchase behavior online: A cross-cultural approach
N Peña-García, I Gil-Saura, A Rodríguez-Orejuela, JR Siqueira-Junior
Heliyon 6 (6), 2020
6322020
Logistics service quality: a new way to loyalty
I Gil Saura, D Servera Frances, G Berenguer Contri, M Fuentes Blasco
Industrial management & data systems 108 (5), 650-668, 2008
4112008
The value of B2B relationships
I Gil‐Saura, M Frasquet‐Deltoro, A Cervera‐Taulet
Industrial Management & Data Systems 109 (5), 593-609, 2009
2742009
Relationships among customer orientation, service orientation and job satisfaction in financial services
I Gil Saura, G Berenguer Contrí, A Cervera Taulet, B Moliner Velázquez
International journal of service industry management 16 (5), 497-525, 2005
2422005
How can integrated marketing communications and advanced technology influence the creation of customer-based brand equity? Evidence from the hospitality industry
M Šerić, I Gil-Saura, ME Ruiz-Molina
International Journal of Hospitality Management 39, 144-156, 2014
2232014
A multidimensional service-value scale based on Holbrook’s typology of customer value: Bridging the gap between the concept and its measurement
MG Gallarza, F Arteaga, G Del Chiappa, I Gil-Saura, MB Holbrook
Journal of Service Management 28 (4), 724-762, 2017
2222017
The roles of service encounters, service value, and job satisfaction in achieving customer satisfaction in business relationships
I Gil, G Berenguer, A Cervera
Industrial marketing management 37 (8), 921-939, 2008
2212008
The concept of value and its dimensions: a tool for analysing tourism experiences
MG Gallarza, I Gil
Tourism review 63 (3), 4-20, 2008
2102008
The quality‐value‐satisfaction‐loyalty chain: relationships and impacts
MG Gallarza, I Gil Saura, F Arteaga Moreno
Tourism Review 68 (1), 3-20, 2013
1992013
Encuentro de servicio, valor percibido y satisfacción del cliente en la relación entre empresas
I Gil Saura, M Sánchez Pérez, G Berenger Contrí, M González Gallarda
Universidad Complutense de Madrid, 2005
1902005
Perceived value, customer attitude and loyalty in retailing
ME Ruiz-Molina, I Gil-Saura
Journal of Retail & Leisure Property 7, 305-314, 2008
1852008
Conceptualizing and measuring loyalty: Towards a conceptual model of tourist loyalty antecedents
BM Velázquez, IG Saura, MER Molina
Journal of vacation marketing 17 (1), 65-81, 2011
1792011
Shopping-centre selection modelling: a segmentation approach
M Frasquet, I Gil, A Molla
The international review of retail, distribution and consumer research 11 (1 …, 2001
1762001
Desarrollo de una escala multidimensional para medir el valor percibido de una experiencia de servicio
MG Gallarza, I Gil
Revista española de investigación de marketing 10 (2), 25-59, 2006
1742006
Measuring the antecedents of e-loyalty and the effect of switching costs on website
M Fuentes-Blasco, IG Saura, G Berenguer-Contri, B Moliner-Velazquez
The Service Industries Journal 30 (11), 1837-1852, 2010
1642010
ICT, IMC, and brand equity in high-quality hotels of Dalmatia: An analysis from guest perceptions
M Šerić, I Gil-Saura
Journal of Hospitality Marketing & Management 21 (8), 821-851, 2012
1382012
La importancia de la performance y las expectativas en la formación de la satisfacción del consumidor
BM Velázquez, GB Contrí, IG Saura
Investigaciones Europeas de Dirección y Economía de la empresa 7 (3), 155-172, 2001
1312001
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