| The implementation and performance outcomes of ISO 9000 in service organizations: an empirical taxonomy PKC Lee, WM To, BTW Yu International Journal of Quality & Reliability Management 26 (7), 646-662, 2009 | 226 | 2009 |
| Effect of management commitment to internal marketing on employee work attitude WM To, EF Martin Jr, TW Billy International Journal of Hospitality Management 45, 14-21, 2015 | 138 | 2015 |
| ISO 9001: 2000 implementation in the public sector: A survey in Macao SAR, the People's Republic of China WM To, PKC Lee, TW Billy The TQM Journal 23 (1), 59-72, 2011 | 86 | 2011 |
| Quality management framework for public management decision making TW Billy, WM To, PKC Lee Management Decision 50 (3), 420-438, 2012 | 68 | 2012 |
| Benefits of implementing management system standards: A case study of certified companies in the Pearl River Delta, China WM To, PKC Lee, TW Billy The TQM Journal 24 (1), 17-28, 2012 | 63 | 2012 |
| Team attributes and performance of operational service teams: An empirical taxonomy development PKC Lee, WM To, TW Billy International Journal of Production Economics 142 (1), 51-60, 2013 | 46 | 2013 |
| Sustainability assessment of an urban rail system–The case of Hong Kong WM To, PKC Lee, TW Billy Journal of Cleaner Production 253, 119961, 2020 | 38 | 2020 |
| Effects of control mechanisms on positive organizational change B Tat Wai Yu, T Wai Ming Journal of Organizational Change Management 21 (3), 385-404, 2008 | 32 | 2008 |
| How quality management system components lead to improvement in service organizations: A system practitioner perspective WM To, BTW Yu, PKC Lee Administrative sciences 8 (4), 73, 2018 | 29 | 2018 |
| Rise in higher education researchers and academic publications WM To, BTW Yu Emerald Open Research 1 (3), 2023 | 28 | 2023 |
| The effect of internal information generation and dissemination on casino employee work related behaviors TW Billy, WM To International Journal of Hospitality Management 33, 475-483, 2013 | 27 | 2013 |
| The importance of input control to work performance under the agency theory framework TW Billy, WM To The International Journal of Human Resource Management 22 (14), 2874-2891, 2011 | 26 | 2011 |
| Characterization of commercial clothes dryers based on energy-efficiency analysis WM To, TW Yu, TM Lai, SP Li International Journal of Clothing Science and Technology 19 (5), 277-290, 2007 | 22 | 2007 |
| How consumer opinions are affected by marketers: An empirical examination by deep learning approach B Yu Journal of Research in Interactive Marketing 16 (4), 601-614, 2022 | 10 | 2022 |
| Impact of difficult coworkers on employees' turnover intention: the mediating roles of perceived organizational support and affective commitment WM To, TW Billy Asia-Pacific Journal of Business Administration, 2023 | 8 | 2023 |
| The effects of difficult co-workers on employee attitudinal responses and intention to leave among Chinese working adults BTW Yu, WM To SAGE Open 11 (2), 21582440211015723, 2021 | 6 | 2021 |
| Deep learning applications for interactive marketing in the contemporary digital age B Yu The Palgrave Handbook of Interactive Marketing, 705-728, 2023 | 5 | 2023 |
| Effects of Difficult Coworkers on Employees’ Responses in Macao’s Public Organizations—The Mediating Role of Perceived Stress WM To, BTW Yu Administrative Sciences 12 (1), 6, 2021 | 5 | 2021 |
| Online product review on manufacturer sites TWB Yu 2010 IEEE International Conference on Software Engineering and Service …, 2010 | 4 | 2010 |
| Metaverse: Trend, emerging themes, and future directions WM To, BTW Yu, AWL Chung, DWK Chung Transactions on Emerging Telecommunications Technologies 35 (1), e4912, 2024 | 3 | 2024 |
