Applications of structural equation modeling in marketing and consumer research: A review H Baumgartner, C Homburg International journal of Research in Marketing 13 (2), 139-161, 1996 | 4129 | 1996 |
Marketingmanagement: Strategie-Instrumente-Umsetzung-Unternehmensführung C Homburg Springer-Verlag, 2016 | 3498* | 2016 |
A multiple-layer model of market-oriented organizational culture: Measurement issues and performance outcomes C Homburg, C Pflesser Journal of marketing research 37 (4), 449-462, 2000 | 2320 | 2000 |
Personal characteristics as moderators of the relationship between customer satisfaction and loyalty—an empirical analysis C Homburg, A Giering Psychology & marketing 18 (1), 43-66, 2001 | 2151 | 2001 |
Konzeptualisierung und Operationalisierung komplexer Konstrukte: ein Leitfaden für die Marketingforschung C Homburg, A Giering Schäffer-Poeschel, 1998 | 2101 | 1998 |
Do satisfied customers really pay more? A study of the relationship between customer satisfaction and willingness to pay C Homburg, N Koschate, WD Hoyer Journal of marketing 69 (2), 84-96, 2005 | 1912 | 2005 |
Customer experience management: toward implementing an evolving marketing concept C Homburg, D Jozić, C Kuehnl Journal of the Academy of Marketing Science 45, 377-401, 2017 | 1432 | 2017 |
Buyer–supplier relationships and customer firm costs JP Cannon, C Homburg Journal of marketing 65 (1), 29-43, 2001 | 1387 | 2001 |
Beurteilung von kausalmodellen: Bestandsaufnahme und anwendungsempfehlungen C Homburg, H Baumgartner Marketing: Zeitschrift für Forschung und Praxis, 162-176, 1995 | 1291 | 1995 |
Does customer interaction enhance new product success? KE Gruner, C Homburg Journal of business research 49 (1), 1-14, 2000 | 1243 | 2000 |
Social identity and the service-profit chain C Homburg, J Wieseke, WD Hoyer Journal of Marketing 73 (2), 38-54, 2009 | 1024 | 2009 |
Der Zusammenhang zwischen Kundenzufriedenheit und Kundenbindung C Homburg, A Giering, F Hentschel Reihe: Wissenschaftliche Arbeitspapiere/Institut für Marktorientierte …, 1999 | 996 | 1999 |
How organizational complaint handling drives customer loyalty: an analysis of the mechanistic and the organic approach C Homburg, A Fürst Journal of Marketing 69 (3), 95-114, 2005 | 985 | 2005 |
Kundennähe von Industriegüterunternehmen: Konzeption—Erfolgsauswirkungen—Determinanten C Homburg Springer-Verlag, 2013 | 980 | 2013 |
Kundenbindungsmanagement C Homburg, M Bruhn Handbuch Kundenbindungsmanagement 5, 3-37, 2005 | 954 | 2005 |
Theoretische perspektiven zur Kundenzufriedenheit C Homburg, R Stock-Homburg Kundenzufriedenheit, 17-52, 2012 | 953 | 2012 |
Service orientation of a retailer's business strategy: Dimensions, antecedents, and performance outcomes C Homburg, WD Hoyer, M Fassnacht Journal of marketing 66 (4), 86-101, 2002 | 884 | 2002 |
Neglected outcomes of customer satisfaction X Luo, C Homburg Journal of marketing 71 (2), 133-149, 2007 | 854 | 2007 |
The role of cognition and affect in the formation of customer satisfaction: a dynamic perspective C Homburg, N Koschate, WD Hoyer Journal of marketing 70 (3), 21-31, 2006 | 777 | 2006 |
Marketing's influence within the firm C Homburg, JP Workman Jr, H Krohmer Journal of marketing 63 (2), 1-17, 1999 | 775 | 1999 |