| Customer success management: The next evolution in customer management practice? B Hilton, B Hajihashemi, CM Henderson, RW Palmatier Industrial marketing management 90, 360-369, 2020 | 97 | 2020 |
| Student perceptions of open pedagogy: An exploratory study J Hilton, D Wiley, R Chaffee, J Darrow, JA Guilmett, S Harper, B Hilton Open Praxis 11 (3), 275-288, 2019 | 54 | 2019 |
| Identifying student perceptions of different instantiations of open pedagogy J Hilton, B Hilton, TK Ikahihifo, R Chaffee, J Darrow, JA Guilmett, D Wiley The International Review of Research in Open and Distributed Learning 21 (4 …, 2020 | 24 | 2020 |
| The Customer Success Community: An Exploration of Nonfirm Epistemic Communities and Their Influence on a New Sales Practice R Madruga, B Hilton, H Jung, B Hochstein, ER Silva Journal of International Marketing 32 (1), 33-51, 2024 | 3 | 2024 |
| Comparing and contrasting customer success management and relationship marketing RP Madruga, B Hilton, B Hochstein, LLL Navarro, ÉR Silva, AN Haddad Cogent Business & Management 11 (1), 2362811, 2024 | | 2024 |
| Higher education instructors’ perceptions of open pedagogy: an exploratory study of open pedagogy definitions in practice CR Short, B Hilton, J Hilton III, D Wiley, R Chaffee, JA Guilmett, J Darrow Open Learning: The Journal of Open, Distance and e-Learning, 1-16, 2024 | | 2024 |
