| A systematic review of the dark side of CRM: the need for a new research agenda B Nguyen, F Jaber, L Simkin Journal of strategic marketing 30 (1), 93-111, 2022 | 40 | 2022 |
| Unpicking antecedents of CRM adoption: a two-stage model F Jaber, L Simkin Journal of Strategic Marketing 25 (5-6), 475-494, 2017 | 40 | 2017 |
| Evaluating E-learning systems: An empirical investigation on students' perception in higher education area M Abbad, F Jaber International Journal of Emerging Technologies in Learning (Online) 9 (4), 27, 2014 | 31 | 2014 |
| Understanding customer relationship management (CRM) adoption in an Arab Middle Eastern context FN Jaber, L Simkin Behaviour & Information Technology 36 (10), 1020-1036, 2017 | 27 | 2017 |
| Customer relationship management: A review and classification M Alokla, M Alkhateeb, M Abbad, F Jaber Transnational Marketing Journal 7 (2), 187–210-187–210, 2019 | 12 | 2019 |
| Jordan banks' perceptions of customer relationship management: a TAM-based investigation M Abbad, G Alkhatib, KA Qeisi, F Jaber Journal for Global Business Advancement 12 (6), 820-838, 2019 | 8 | 2019 |
| Big data and firm performance: an outside-in approach F Jaber, M Abbad Journal of Computer Information Systems 62 (4), 850-862, 2022 | 6 | 2022 |
| User antecedents, CRM implementation, and impact on customer outcomes in the Jordanian service industry MM Abbad, IHM Magboul, F Jaber, W Alrawabdeh International Journal of Customer Relationship Marketing and Management …, 2022 | 6 | 2022 |
| Artificial intelligence, big data, and value co-creation: a conceptual model M Abbad, F Jaber, K AlQeisi, S Eletter The Fourth Industrial Revolution: Implementation of Artificial Intelligence …, 2021 | 5 | 2021 |
| A realistic evaluation of the dark side of data in the digital ecosystem F Jaber, M Abbad Journal of Information Science, 01655515231205499, 2023 | 3 | 2023 |
| The nexus between student satisfaction and continuance intention to use mobile learning W Alrawabdeh, M Abbad, F Jaber, A Alalawneh, M AlBarghouthi International Journal of Management Practice 16 (3), 390-406, 2023 | 3 | 2023 |
| Antecedents and outcome of electronic government implementation in a service sector context IHM Magboul, MMM Abbad, FNA Jaber, KI AlQeisi International Journal of Electronic Governance 13 (1), 21-47, 2021 | 3 | 2021 |
| Organisational adoption of CRM in Jordan F Jaber Oxford Brookes University, 2012 | 3 | 2012 |
| The impacts of demographic differences on LMS acceptance M Abbad, D Morris, F Jaber Retrieved from, 2011 | 1 | 2011 |
| Customer Relationship Management: A Review and Classification F Jaber | | 2019 |
| Tourist motivations, online information searching destination image and tourist behavioural loyalty. A Almeida, F Jaber, Y Ekinci, S Moreno Gil | | 2017 |
| Jordan Banks’ Perception of Customer Relationship Management: A TAM-Based Investigation G Alkhatib, F Jaber ADVANCES IN GLOBAL BUSINESS RESEARCH Vol. 12, No. 1, ISSN: 1549-9332, 196, 2015 | | 2015 |
