An investigation into Facebook “liking” behavior: An exploratory study M Ozanne, A Cueva Navas, AS Mattila, HB Van Hoof Social Media+ Society 3 (2), 2056305117706785, 2017 | 83 | 2017 |
Does expressing subjectivity in online reviews enhance persuasion? SQ Liu, M Ozanne, AS Mattila Journal of Consumer Marketing 35 (4), 403-413, 2018 | 69 | 2018 |
Are attractive reviewers more persuasive? Examining the role of physical attractiveness in online reviews M Ozanne, SQ Liu, AS Mattila Journal of Consumer Marketing 36 (6), 728-739, 2019 | 45 | 2019 |
Are tattoos still a taboo? The effect of employee tattoos on customers' service failure perceptions. M Ozanne, MJ Tews, AS Mattila International Journal of Contemporary Hospitality Management 31 (2), 874-889, 2019 | 28 | 2019 |
Do you care who flagged this post? Effects of moderator visibility on bystander behavior A Bhandari, M Ozanne, NN Bazarova, D DiFranzo Journal of Computer-Mediated Communication 26 (5), 284-300, 2021 | 22 | 2021 |
Shall AI moderators be made visible? Perception of accountability and trust in moderation systems on social media platforms M Ozanne, A Bhandari, NN Bazarova, D DiFranzo Big Data & Society 9 (2), 20539517221115666, 2022 | 13 | 2022 |
Shall AI moderators be made visible? Perception of accountability and trust in moderation systems on social media platforms. Big Data & Society 9, 2 (2022), 20539517221115666 M Ozanne, A Bhandari, NN Bazarova, D DiFranzo | 3 | 2022 |
Mapping the Distribution and Spread of Social Ties Over Time: A Case Study Using Facebook Friends C Andris, SE Cavallo, EA Dzwonczyk, M Ozanne CONNECTIONS 39 (1), 2019 | 3 | 2019 |
Psychology of Content moderation and Online Brand Engagement M Ozanne, MD Molina OSF, 2023 | | 2023 |
Shall AI moderators be made visible? Perception of accountability and trust in moderation systems on social media platforms D DiFranzo, NN Bazarova, A Bhandari, M Ozanne | | 2022 |
“It’s Not about Your Brand, It’s about Me” Looking Good When Using the “Like” on Brand Posts M Ozanne The Pennsylvania State University, 2018 | | 2018 |