| A framework and approach for analysis of focus group data in information systems research A Nili, M Tate, D Johnstone Communications of the Association for Information Systems 40, Article number …, 2017 | 102 | 2017 |
| An approach for selecting and using a method of inter-coder reliability in information management research A Nili, M Tate, A Barros, D Johnstone International Journal of Information Management 54, 102154, 2020 | 84 | 2020 |
| A critical analysis of inter-coder reliability methods in information systems research A Nili, M Tate, A Barros | 81 | 2017 |
| Chatbot-mediated public service delivery: A public service value-based framework T Makasi, A Nili, K Desouza, M Tate First Monday 25 (12), 2020 | 50 | 2020 |
| A typology of chatbots in public service delivery T Makasi, A Nili, KC Desouza, M Tate IEEE Software 39 (3), 58-66, 2021 | 41 | 2021 |
| The public sector can teach us a lot about digitizing customer service A Nili, A Barros, M Tate MIT Sloan Management Review 60 (2), 84-87, 2019 | 33 | 2019 |
| The process of solving problems with self-service technologies: a study from the user’s perspective A Nili, M Tate, D Johnstone Electronic Commerce Research 19, 373-407, 2019 | 30 | 2019 |
| A framework for qualitative analysis of focus group data in information systems A Nili, M Tate, D Johnstone, G Gable Proceedings of the 25th Australasian Conference on Information Systems, 1-10, 2014 | 18 | 2014 |
| Public service values and chatbots in the public sector: reconciling designer efforts and user expectations T Makasi, A Nili, K Desouza, M Tate Proceedings of the 55th Hawaii international conference on system sciences …, 2022 | 17 | 2022 |
| Value–based guiding principles for managing cognitive computing systems in the public sector T Makasi, M Tate, KC Desouza, A Nili Public Performance & Management Review 44 (4), 929-959, 2021 | 17 | 2021 |
| Scaling up chatbots for corporate service delivery systems A Barros, R Sindhgatta, A Nili Communications of the ACM 64 (8), 88-97, 2021 | 15 | 2021 |
| The making of responsible innovation and technology: An overview and framework W Li, T Yigitcanlar, W Browne, A Nili Smart Cities 6 (4), 1996-2034, 2023 | 14 | 2023 |
| Technological enablers for preventing service failure with e-commerce websites A Nili, A Barros, D Johnstone, M Tate Open Access Te Herenga Waka-Victoria University of Wellington, 2020 | 13 | 2020 |
| A typology of technological enablers of website service failure prevention A Nili, M Tate, G Gable Proceedings of the 18th Pacific Asia Conference on Information Systems …, 2014 | 13 | 2014 |
| Algorithmic green infrastructure optimisation: Review of artificial intelligence driven approaches for tackling climate change A Shaamala, T Yigitcanlar, A Nili, D Nyandega Sustainable Cities and Society, 105182, 2024 | 11 | 2024 |
| What can the public sector teach us about deploying artificial intelligence technologies? A Nili, KC Desouza, T Yigitcanlar IEEE Software 39 (6), 58-63, 2022 | 11 | 2022 |
| Tech giants’ responsible innovation and technology strategy: An international policy review W Li, T Yigitcanlar, A Nili, W Browne Smart Cities 6 (6), 3454-3492, 2023 | 9 | 2023 |
| Contextualizing the effective use of social media network for collaborative learning: An affordance perspective L Jayarathna, R Eden, E Fielt, A Nili Proceedings of the 24th Pacific Asia conference on information systems …, 2020 | 8 | 2020 |
| A proposal framework for investigating the impact of customer relationship management on customer retention in e-commerce A Keramati, A Nili human resources 6 (9), 26, 2011 | 8 | 2011 |
| Retirement can wait: a phenomenographic exploration of professional baby-boomer engagement in non-standard employment C Niesel, L Buys, A Nili, E Miller Ageing & Society, 2020 | 7 | 2020 |
David JohnstoneSenior Lecturer, Victoria University of Wellington在 vuw.ac.nz 的电子邮件经过验证
