ICU admission control: An empirical study of capacity allocation and its implication for patient outcomes SH Kim, CW Chan, M Olivares, G Escobar Management Science 61 (1), 19-38, 2015 | 292 | 2015 |
Structural estimation of the newsvendor model: an application to reserving operating room time M Olivares, C Terwiesch, L Cassorla Management Science 54 (1), 41-55, 2008 | 264 | 2008 |
Structural estimation of the effect of out-of-stocks A Musalem, M Olivares, ET Bradlow, C Terwiesch, D Corsten Management Science 56 (7), 1180-1197, 2010 | 253 | 2010 |
Measuring the effect of queues on customer purchases M Olivares, Y Lu, A Musalem, A Schilkrut Management Science, 2011 | 237* | 2011 |
Drivers of finished-goods inventory in the US automobile industry GP Cachon, M Olivares Management science 56 (1), 202-216, 2010 | 231 | 2010 |
Competing retailers and inventory: An empirical investigation of General Motors' dealerships in isolated US markets M Olivares, GP Cachon Management Science 55 (9), 1586-1604, 2009 | 207 | 2009 |
Severe weather and automobile assembly productivity GP Cachon, S Gallino, M Olivares Columbia Business School Research Paper, 2012 | 199 | 2012 |
Does adding inventory increase sales? Evidence of a scarcity effect in US automobile dealerships GP Cachon, S Gallino, M Olivares Management Science 65 (4), 1469-1485, 2019 | 143 | 2019 |
Combinatorial auctions for procurement: an empirical study of the Chilean school meals auction M Olivares, GY Weintraub, R Epstein, D Yung Management Science 58 (8), 1458-1481, 2012 | 84 | 2012 |
Retail in high definition: Monitoring customer assistance through video analytics A Musalem, M Olivares, A Schilkrut Manufacturing & Service Operations Management 23 (5), 1025-1042, 2021 | 67* | 2021 |
OM Forum—A review of empirical operations management over the last two decades C Terwiesch, M Olivares, BR Staats, V Gaur Manufacturing & Service Operations Management 22 (4), 656-668, 2020 | 64 | 2020 |
Measuring the performance of large-scale combinatorial auctions: A structural estimation approach SW Kim, M Olivares, GY Weintraub Management Science 60 (5), 1180-1201, 2014 | 62 | 2014 |
Why empirical research is good for operations management, and what is good empirical operations management? M Fisher, M Olivares, BR Staats Manufacturing & Service Operations Management 22 (1), 170-178, 2020 | 51 | 2020 |
Association among ICU congestion, ICU admission decision, and patient outcomes SH Kim, CW Chan, M Olivares, GJ Escobar Critical care medicine 44 (10), 1814-1821, 2016 | 47 | 2016 |
The social divide of social distancing: Shelter-in-place behavior in Santiago during the COVID-19 pandemic A Carranza, M Goic, E Lara, M Olivares, GY Weintraub, J Covarrubia, ... Management Science 68 (3), 2016-2027, 2022 | 41* | 2022 |
Do customer emotions affect agent speed? An empirical study of emotional load in online customer contact centers D Altman, GB Yom-Tov, M Olivares, S Ashtar, A Rafaeli Manufacturing & Service Operations Management 23 (4), 854-875, 2021 | 35 | 2021 |
Identifying competitors in markets with fixed product offerings R Lederman, M Olivares, G Van Ryzin Columbia Business School Research Paper, 2014 | 20 | 2014 |
Balancing agent retention and waiting time in service platforms A Musalem, M Olivares, D Yung Operations Research 71 (3), 979-1003, 2023 | 17 | 2023 |
Ordering sequential competitions to reduce order relevance: Soccer penalty shootouts N Rudi, M Olivares, A Shetty Plos one 15 (12), e0243786, 2020 | 12 | 2020 |
A review of choice modeling in the marketing-operations management interface A Musalem, M Olivares, S Borle, H Che, CT Conlon, K Girotra, S Gupta, ... Kelley School of Business Research Paper, 17-85, 2017 | 11 | 2017 |