Service Quality and Student Satisfaction: A Case Study of Private External Higher Education Institutions in Jaffna, Sri Lanka K Kajenthiran, M Karunanithy Journal of Business Studies (University of Jaffna, Sri Lanka) 1 (2), 46-61, 2015 | 38 | 2015 |
How to Enhance Customer Loyalty to Retail Stores via Retail Service Quality Practices? A Moderated Mediated Mechanism A Sivapalan, A Shankar, M Das, K Konalingam Services Marketing Quarterly (B ranked in the ABDC Journal Quality list and …, 2022 | 11 | 2022 |
Comprehensive Model for Understanding and Enhancing Pro- Environmental Purchase Behavior: Towards a Conceptual Framework S Achchuthan, R Umanakenan, K Kajenthiran Journal of Business Studies (University of Jaffna, Sri Lanka) 4 (1), 1 - 16, 2017 | 10 | 2017 |
Consumer attributions for corporate social responsibility: causes and consequences K Konalingam, A Sivapalan, U Ratnam, S Sivapiragasam Society and Business Review (B ranked in the ABDC Journal Quality List and …, 2023 | 5 | 2023 |
Antecedents of youth's intentions in seeking microcredit: Evidence from Jaffna district, Sri Lanka K Kajenthiran, M Karunanithy, S Achchuthan International Journal of Accounting & Business Finance (ABDC ranking) 2 (1 …, 2016 | 4 | 2016 |
Enhancing behavioural intention among young consumers to choose green hotels evidence from a frontier market S Achchuthan, B Prahalathan, R Umanakenan, K Kajenthiran 10th INTERNATIONAL CONFERENCE ON MANAGEMENT AND ECONOMICS, ICME 2022, 377, 2021 | 2 | 2021 |
Exploring the drivers of pro-environmental behavioral intentions in an emerging nation K Konalingam, T Thivaakaran, N Kengatharan, A Sivapalan, ... Social Responsibility Journal, 2024 | | 2024 |
Antecedents and Consequences of Green Scepticism: Evidence from a Frontier Market U Ratnam, D Sabina, A Sivapalan, K Konalingam 19th International Conference on Business Management, ICBM 2022, 235-252, 2022 | | 2022 |
Assessing the Effects of Service Quality, Student Satisfaction, and Student Engagement on Student Loyalty: A Private Higher Education Perspective [Abstract] K Konalingam, K Mahadevan, R Sivarajah 6th Interdisciplinary Conference of Management Researchers (ICMR) 2021 …, 2021 | | 2021 |
Customer loyalty to supermarkets via service quality. [Abstract] S Achchuthan, C Jebarajakirthy, M Karunanithy, K Kajenthiran Australian and New Zealand Marketing Academy Conference (ANZMAC) 2017 …, 2017 | | 2017 |
Enhancing customer loyalty to supermarkets through retailing service quality practices. [Abstract] S Achchuthan, C Jebarajakirthy, M Karunanithy, K Kajenthiran Australian and New Zealand Marketing Academy Conference (ANZMAC) 2016 …, 2016 | | 2016 |