On the go: How mobile shopping affects customer purchase behavior RJH Wang, EC Malthouse, L Krishnamurthi Journal of retailing 91 (2), 217-234, 2015 | 892 | 2015 |
Automated text analysis for consumer research A Humphreys, RJH Wang Journal of Consumer Research 44 (6), 1274-1306, 2018 | 688 | 2018 |
The effects of adopting and using a brand's mobile application on customers’ subsequent purchase behavior SJ Kim, RJH Wang, EC Malthouse Journal of Interactive Marketing 31 (1), 28-41, 2015 | 405 | 2015 |
“Understanding a fury in your words”: The effects of posting and viewing electronic negative word-of-mouth on purchase behaviors SJ Kim, RJH Wang, E Maslowska, EC Malthouse Computers in Human Behavior 54, 511-521, 2016 | 175 | 2016 |
Branded mobile application adoption and customer engagement behavior RJH Wang Computers in Human Behavior 106, 106245, 2020 | 107 | 2020 |
Construal matching in online search: Applying text analysis to illuminate the consumer decision journey A Humphreys, MS Isaac, RJH Wang Journal of Marketing Research 58 (6), 1101-1119, 2021 | 92 | 2021 |
Branded apps and mobile platforms as new tools for advertising B Wang, S Kim, EC Malthouse The new advertising: Branding, content, and consumer relationships in the …, 2016 | 85 | 2016 |
When reward convenience meets a mobile app: Increasing customer participation in a coalition loyalty program RJH Wang, L Krishnamurthi, EC Malthouse Journal of the Association for Consumer Research 3 (3), 314-329, 2018 | 41 | 2018 |
How mobile shopping affects customer purchase behavior: A retailer’s perspective RJH Wang, EC Malthouse, L Krishnamurthi Let’s Get Engaged! Crossing the Threshold of Marketing’s Engagement Era …, 2016 | 12 | 2016 |
The effects of Covid-19 on mobile app usage M Zhuang, E Fang, R Wang, Y Han Available at SSRN 3740433, 2020 | 4 | 2020 |
The effects of online negative word-of-mouth: An empirical study SJ Kim, RJH Wang, EC Malthouse Let’s Get Engaged! Crossing the Threshold of Marketing’s Engagement Era …, 2016 | 4 | 2016 |
“If you loved our product”: Do conditional review requests harm retailer loyalty? NT Koukova, RJH Wang, MS Isaac Journal of Retailing 99 (1), 85-101, 2023 | 3 | 2023 |
The Downside of Divinity? Reputational Harm to Sectarian Universities from Overtly Religious Advertising MS Isaac, C Obermiller, RJH Wang Journal of Advertising 50 (4), 423-440, 2021 | 3 | 2021 |
Strategic use of just-below numbers in packaged-foods calorie information RM Schindler, MS Isaac, RJH Wang Marketing Letters 34 (2), 237-250, 2023 | 1 | 2023 |
To err is human: Bias salience can help overcome resistance to medical AI MS Isaac, RJH Wang, LE Napper, JK Marsh Computers in Human Behavior 161, 108402, 2024 | | 2024 |
Digital Transformation and Strategic Management of Frontline Services With Robotic Technologies RJH Wang, NA Chomiak Handbook of Research on Management and Strategies for Digital Enterprise …, 2021 | | 2021 |
The Good and the Bad of Negative Word-of-Mouth: Empirical Investigation into the Effect of Online Messages SJ Kim, RJH Wang, EC Malthouse Advances in Advertising Research (Vol. V) Extending the Boundaries of …, 2014 | | 2014 |
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