Towards designing an AI-based conversational agent for on-the-job training of customer support novices P Reinhard, D Wischer, L Verlande, N Neis, M Li International Conference on Design Science Research (DESRIST), 2023 | 2 | 2023 |
Recent Advances in Data-Driven Business Process Management L Ackermann, M Käppel, L Marcus, L Moder, S Dunzer, M Hornsteiner, ... arXiv preprint arXiv:2406.01786, 2024 | 1 | 2024 |
Managing next generation BP-x initiatives M Schaschek, F Gwinner, N Neis, C Tomitza, C Zeiß, A Winkelmann Information Systems and e-Business Management, 1-44, 2024 | | 2024 |
Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: Examining the Effects of Different Degrees of Human-GenAI Interaction P Reinhard, N Neis, L Kolb, D Wischer, MM Li, A Winkelmann, ... International Conference on Design Science Research in Information Systems …, 2024 | | 2024 |
A Taxonomy of Artificial Intelligence for Process Mining enhancement N Neis, F Gwinner, C Haueisen | | 2024 |
A Taxonomy For Interorganizational Production Networks C Freichel, N Neis, A Winkelmann Business Logistics in Modern Management 21, 167-187, 2021 | | 2021 |
Thesen und Seminararbeiten V Hahn, U Ibrahimli, N Neis, M Schaschek, N Spatscheck, L Straub, ... | | |
Check for updates Augmenting Frontline Service Employee Onboarding via Hybrid Intelligence: Examining the Effects of Different Degrees P Reinhard, N Neis, L Kolb, D Wischer, MM Li¹, A Winkelmann, ... Design Science Research for a Resilient Future: 19th International …, 0 | | |