| Stochastic-process limits: an introduction to stochastic-process limits and their application to queues W Whitt Space 500, 391-426, 2002 | 2020 | 2002 |
| The queueing network analyzer W Whltt Bell System Technical Journal 62 (9), 2779-2815, 1983 | 1572 | 1983 |
| Characterizing Superposition Arrival Processes and the Performance of Multiplexers for Voice and Data. K Sriram, W Whitt Proceedings of IEEE Global Telecommunications Conference, New Orleans …, 1985 | 1075* | 1985 |
| Heavy-traffic limits for queues with many exponential servers S Halfin, W Whitt Operations research 29 (3), 567-588, 1981 | 971 | 1981 |
| The Fourier-series method for inverting transforms of probability distributions J Abate, W Whitt Queueing systems 10, 5-87, 1992 | 931 | 1992 |
| Numerical inversion of Laplace transforms of probability distributions J Abate, W Whitt ORSA Journal on computing 7 (1), 36-43, 1995 | 896 | 1995 |
| Approximating a point process by a renewal process, I: Two basic methods W Whitt Operations Research 30 (1), 125-147, 1982 | 773 | 1982 |
| Fitting mixtures of exponentials to long-tail distributions to analyze network performance models A Feldmann, W Whitt Performance evaluation 31 (3-4), 245-279, 1998 | 741 | 1998 |
| A unified framework for numerically inverting Laplace transforms J Abate, W Whitt INFORMS Journal on Computing 18 (4), 408-421, 2006 | 586 | 2006 |
| Multiple channel queues in heavy traffic. I DL Iglehart, W Whitt Advances in Applied Probability 2 (1), 150-177, 1970 | 557 | 1970 |
| Approximations for the GI/G/m queue W Whitt Production and Operations Management 2 (2), 114-161, 1993 | 535 | 1993 |
| Some useful functions for functional limit theorems W Whitt Mathematics of operations research 5 (1), 67-85, 1980 | 512 | 1980 |
| Logarithmic asymptotics for steady-state tail probabilities in a single-server queue PW Glynn, W Whitt Journal of Applied Probability 31 (A), 131-156, 1994 | 483 | 1994 |
| Coping with time‐varying demand when setting staffing requirements for a service system LV Green, PJ Kolesar, W Whitt Production and Operations Management 16 (1), 13-39, 2007 | 427 | 2007 |
| The physics of the Mt/G/∞ queue SG Eick, WA Massey, W Whitt Operations Research 41 (4), 731-742, 1993 | 384 | 1993 |
| Blocking when service is required from several facilities simultaneously W Whitt AT&T technical journal 64 (8), 1807-1856, 1985 | 383 | 1985 |
| A staffing algorithm for call centers with skill-based routing RB Wallace, W Whitt Manufacturing & Service Operations Management 7 (4), 276-294, 2005 | 373 | 2005 |
| Server staffing to meet time-varying demand OB Jennings, A Mandelbaum, WA Massey, W Whitt Management Science 42 (10), 1383-1394, 1996 | 368 | 1996 |
| Squeezing the most out of ATM GL Choudhury, DM Lucantoni, W Whitt IEEE transactions on communications 44 (2), 203-217, 1996 | 362 | 1996 |
| Numerical inversion of probability generating functions J Abate, W Whitt Operations Research Letters 12 (4), 245-251, 1992 | 329 | 1992 |
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