| Service encounter emotional value: The dyadic influence of customer and employee emotions JJ Bailey, DD Gremler, MA McCollough Services marketing quarterly 23 (1), 1-24, 2001 | 156 | 2001 |
| Regret avoidance and risk tolerance. JJ Bailey, C Kinerson Journal of Financial Counseling & Planning 16 (1), 2005 | 154 | 2005 |
| Emotional labor and the difficult customer: Coping strategies of service agents and organizational consequences JJ Bailey, MA McCollough Journal of professional services marketing 20 (2), 51-72, 2000 | 131 | 2000 |
| Students as clients in a professional/client relationship JJ Bailey Journal of Management Education 24 (3), 353-365, 2000 | 105 | 2000 |
| Team conflict self-efficacy and outcome expectancy of business students RW Stone, JJ Bailey Journal of Education for Business 82 (5), 258-266, 2007 | 76 | 2007 |
| Applying the distinction between market-oriented and customer-led strategic perspectives to business school strategy JJ Bailey, B Dangerfield Journal of Education for Business 75 (3), 183-187, 2000 | 73 | 2000 |
| Moral reasoning" on hold" during a competitive game MJ Reall, JJ Bailey, SK Stoll Journal of Business Ethics 17 (11), 1205-1210, 1998 | 69 | 1998 |
| A review of major influences on employee retirement investment decisions JJ Bailey, JR Nofsinger, M O'Neill Journal of Financial Services Research 23, 149-165, 2003 | 60 | 2003 |
| Methodological and psychometric issues in setting cutoff scores using the Angoff method TJ Maurer, RA Alexander, CM Callahan, JJ Bailey, FH Dambrot Personnel Psychology 44 (2), 235-262, 1991 | 56 | 1991 |
| 401 (K) Retirement Plan Contribution Decision Factors: The Role of Social Norms. JJ Bailey, JR Nofsinger, M O'Neill Journal of Business & Management 9 (4), 2004 | 45 | 2004 |
| Admission/continuance standards as predictors of academic performance of business students S Pharr, J Bailey, B Dangerfield Journal of Education for Business 69 (2), 69-74, 1993 | 27 | 1993 |
| Management support and perceived consumer satisfaction in skilled nursing facilities S Metlen, D Eveleth, JJ Bailey Health Services Management Research 18 (3), 198-210, 2005 | 25 | 2005 |
| Socially engineered groups in business curricula: An investigation of the effects of team composition on group output J Butterfield, JJ Bailey Journal of Education for Business 72 (2), 103-106, 1996 | 22 | 1996 |
| Organizational social cues, framing, and justice: Effects on management's ethical decisions JJ Bailey, RA Alexander The International Journal of Organizational Analysis 1 (2), 133-160, 1993 | 18 | 1993 |
| The effects of transgressor sex on judgments of unethical behavior KJ Maher, JJ Bailey Journal of Business Ethics 18, 157-171, 1999 | 15 | 1999 |
| Individual scapetribing and responsibility ascriptions JJ Bailey Journal of Business Ethics 16, 47-53, 1997 | 12 | 1997 |
| Utilitarian Ethics and the Purposeful Creation of Dissatisfaction. JJ Bailey, JC Porter Journal of Global Business Issues 2 (1), 2008 | 8 | 2008 |
| Effects of varying web-based advertising-substantiation information on attribute beliefs and perceived product quality KL O'Malley, JJ Bailey, CL Tan, CS Bozman Academy of Marketing Studies Journal 11 (2), 19, 2007 | 4 | 2007 |
| Strategic leadership and emotional intelligence J Bailey Proceedings of the American Socety of Business and Behavioral Sciences 7 …, 2000 | 3 | 2000 |
| Business ethics: The effects of social cue framing, gain/loss framing, and situational injustice on ethical judgments and decision-making JJ Bailey The University of Akron, 1991 | 3 | 1991 |
