The joint influence of the timing and framing of an online upselling message on consumer perceptions: the roles of construal level and reactance B Denizci Guillet, AS Mattila, Z Peng, Y Gao International Journal of Contemporary Hospitality Management 34 (7), 2516-2534, 2022 | 11 | 2022 |
An angular vs. circular servicescape? The impact of shape cues and music tempo on solo diners LZ Peng, AS Mattila International Journal of Hospitality Management 118, 103687, 2024 | 1 | 2024 |
Chinese travelers’ perceptions of demand-based pricing strategies of high-speed rail: A conjoint analysis approach B Denizci-Guillet, T Jiang, Z Peng, R Law Journal of Revenue and Pricing Management 22 (1), 72-84, 2023 | 1 | 2023 |
Customer misbehavior: The impact of a symbolic recovery strategy and cultural tightness-looseness on observing customers BA Atanga, ZL Peng, AS Mattila Journal of Hospitality and Tourism Management 60, 63-71, 2024 | | 2024 |
Too busy to (lose) control? The influence of busyness and sense of power on consumers’ food responses ZL Peng, AS Mattila International Journal of Hospitality Management 120, 103754, 2024 | | 2024 |
Face Consciousness and Moral Ambiguity: Consumers’ Willingness to Patronize Hospitality Knockoff Brands BD Guillet, A Mattila, Z Peng, L Gao Journal of China Tourism Research, 1-18, 2024 | | 2024 |