Service quality in postgraduate education RJ Angell, TW Heffernan, P Megicks Quality assurance in education 16 (3), 236-254, 2008 | 500 | 2008 |
Relationship marketing: The impact of emotional intelligence and trust on bank performance T Heffernan, G O'Neill, T Travaglione, M Droulers International Journal of bank marketing 26 (3), 183-199, 2008 | 307 | 2008 |
The changing importance of affective trust and cognitive trust across the relationship lifecycle: A study of business-to-business relationships D Dowell, M Morrison, T Heffernan Industrial Marketing Management 44, 119-130, 2015 | 252 | 2015 |
Cultural differences, learning styles and transnational education T Heffernan, M Morrison, P Basu, A Sweeney Journal of Higher Education Policy and Management 32 (1), 27-39, 2010 | 243 | 2010 |
In search of “the vibe”: Creating effective international education partnerships T Heffernan, D Poole Higher Education 50, 223-245, 2005 | 184 | 2005 |
Trust formation in cross‐cultural business‐to‐business relationships T Heffernan Qualitative market research: An international Journal 7 (2), 114-125, 2004 | 164 | 2004 |
Learning styles of on-campus and off-campus marketing students: The challenge for marketing educators M Morrison, A Sweeney, T Heffernan Journal of Marketing Education 25 (3), 208-217, 2003 | 127 | 2003 |
Transnational higher education: The importance of institutional reputation, trust and student-university identification in international partnerships T Heffernan, S Wilkins, MM Butt International Journal of Educational Management 32 (2), 227-240, 2018 | 113 | 2018 |
“Catch me I'm falling”: key factors in the deterioration of offshore education partnerships T Heffernan*, D Poole Journal of Higher Education Policy and Management 26 (1), 75-90, 2004 | 103 | 2004 |
The relationship between the quality of active frontages and public perceptions of public spaces E Heffernan, T Heffernan, W Pan Urban Design International 19, 92-102, 2014 | 101 | 2014 |
Interpersonal liking in lender‐customer relationships in the Australian banking sector A Hawke, T Heffernan International Journal of Bank Marketing 24 (3), 140-157, 2006 | 101 | 2006 |
Understanding the older shopper: A behavioural typology R Angell, P Megicks, J Memery, T Heffernan, K Howell Journal of Retailing and Consumer Services 19 (2), 259-269, 2012 | 87 | 2012 |
Trust formation at the growth stage of a business‐to‐business relationship: A qualitative investigation D Dowell, T Heffernan, M Morrison Qualitative Market Research: An International Journal 16 (4), 436-451, 2013 | 68 | 2013 |
Social regard: A link between waiting for service and service outcomes K Butcher, T Heffernan International Journal of Hospitality Management 25 (1), 34-53, 2006 | 65 | 2006 |
The soccer club-sponsor relationship: identifying the critical variables for success. AW Buhler, TW Heffernan, PJ Hewson International Journal of Sports Marketing & Sponsorship 8 (4), 291-310, 2007 | 58 | 2007 |
Older shopper types from store image factors RJ Angell, P Megicks, J Memery, TW Heffernan Journal of Retailing and Consumer Services 21 (2), 192-202, 2014 | 52 | 2014 |
Global citizenship and cross-cultural competency: Student and expert understandings of internationalization terminology DRE Cotton, D Morrison, P Magne, S Payne, T Heffernan Journal of Studies in International Education 23 (3), 346-364, 2019 | 48 | 2019 |
International brand alliances and co-branding: antecedents of cognitive dissonance and student satisfaction with co-branded higher education programs S Wilkins, MM Butt, T Heffernan Journal of Marketing for Higher Education 28 (1), 32-50, 2018 | 41 | 2018 |
Karns's learning styles and learning effectiveness: A rejoinder M Morrison, A Sweeney, T Heffernan Journal of Marketing Education 28 (1), 64-68, 2006 | 39 | 2006 |
Internalising internationalisation: Views of internationalisation of the curriculum among non-mobile home students T Heffernan, D Morrison, P Magne, S Payne, D Cotton Studies in Higher Education 44 (12), 2359-2373, 2019 | 34 | 2019 |