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Paul Mukucha
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Gender effects on customer satisfaction in banking industry: a case of commercial banks in Bindura, Zimbabwe.
A Musekiwa, K Njanike, P Mukucha
Journal of Business Management and Economics, 2011
262011
The effects of business process outsourcing on the quality of catering services in tertiary education industry in Zimbabwe
P Mukucha, T Manyika, G Madhuku, F Chari
Cogent Business & Management 7 (1), 1741314, 2020
142020
The mediation effects of perceived service quality on the relationship between employee satisfaction and customer satisfaction
P Mukucha
Journal of studies in accounts and economics (ISTP-JSAE), 2013
142013
The influence of supplier development, in the form of contract farming, on performance in Zimbabwean tobacco industry
P Mukucha, F Chari
Cogent Business & Management 8 (1), 1968732, 2021
122021
Determinants of perception towards private label brands in Zimbabwe: the role of familiarity, store image, demographic factors and consumer characteristics
S Nyengerai, D Jaravaza, P Mukucha, R Chirimubwe, E Manjoro
Journal of Business and Management Studies 3 (5), 224-230, 2013
122013
Global fast food brands: The role of consumer ethnocentrism in frontier markets
P MUKUCHA, DC JARAVAZA
The Journal of Industrial Distribution & Business 12 (6), 7-21, 2021
102021
Customers emotional responses to employees displayed positive emotions
M Paul
Australian Journal of Business and Management Research 2 (6), 40-46, 2012
102012
Supply chain resilience: The role of supplier development in the form of contract farming in fast-food outlets in Zimbabwe
P Mukucha, F Chari
Continuity & Resilience Review 4 (3), 280-299, 2022
82022
Circular economy of shopping bags in emerging markets: A demographic comparative analysis of propensity to reuse plastic bags versus cotton bags and paper bags
P Mukucha, DC Jaravaza, S Nyengerai
Cogent Engineering (2023), 10: 2176582 10 (1), https://doi.org/10.1080 …, 2023
62023
Towards gender-based market segmentation: The differential influence of gender on dining experiences in the university cafeteria industry
P Mukucha, DC Jaravaza, F Makudza
Management and Economics Review 7 (2), 182-199, 2022
52022
Examining the interplay of internet banking service quality, e-satisfaction, e-word of mouth and e-retention: a post pandemic customer perspective
P Dangaiso, P Mukucha, F Makudza, T Towo, K Jonasi, DC Jaravaza
Cogent Social Sciences 10 (1), 2296590, 2024
42024
COVID-19 vaccination national radio advertising credibility assessment by rural consumers: The influence of indigenous medical knowledge systems and traditional beliefs
DC Jaravaza, J Risiro, P Mukucha
Cogent Public Health 10 (1), 2178052, 2023
42023
Enhancing supply chain agility through e-procurement in a volatile frontier market
Forbes Makudza, Divaries C. Jaravaza, Tariro Govha, Paul Mukucha, Fanny ...
Journal of Transport and Supply Chain Management 17 (0), 1-12, 2023
4*2023
The moderating role of vendor managed inventory on the bullwhip effect in the COVID-19 pandemic
P Mukucha, F Chari
Cogent Business & Management 10 (1), 1-15, 2023
42023
Service encounter experience antecedents and outcomes in the Zimbabwean restaurant industry
P Mukucha, C Rootman, NE Mazibuko
Journal of Contemporary Management 16 (2), 513-537, 2019
42019
Contract farming: a comparison of production and marketing contracts as sourcing strategies in the fast food restaurant industry
P Mukucha, S Tsekea, DC Jaravaza, N Jaravaza
Journal of Foodservice Business Research, 1-18, 2024
32024
An assessment of differential supplier category performance in the agro processing industry: A case for supplier development in the Zimbabwean tobacco industry
P Mukucha, F Chari, S Manzini
Journal of Future Sustainability 3 (4), 222-232, 2023
32023
The moderating effect of farming contracts on the relationship between responsive supply chain elements and supply chain resilience
P Mukucha
Journal of Future Sustainability 3 (1), 1-12, 2023
32023
An evaluation of the operational efficiency of pizza restaurants in Zimbabwe
P Mukucha
Southern Africa Journal of Education, Science and Technology 5 (2), 22-30, 2022
32022
MODELING CUSTOMER LOYALTY INTENTIONS, FOOD QUALITY AND DEMOGRAPHIC MODERATORS IN SUBSISTENCE MARKETS.
P Mukucha, DC Jaravaza, F Makudza
Business Excellence & Management 12 (3), 2022
32022
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