| Analysis of Customer Loyalty through Total Quality Service, Customer Relationship Management and Customer Satisfaction. FABK Panjaitan, H Panjaitan International Journal of Evaluation and Research in Education 3 (3), 142-151, 2014 | 78 | 2014 |
| Model Pemberdayaan Masyarakat Melalui Penerapan Teknologi Tepat Guna di Kota Mojokerto N Rahmiyati, Sri, H Panjaitan JMM17: Jurnal Ilmu Ekonomi dan Manajemen 2 (02), 2016 | 66 | 2016 |
| Product Advantage, Customer Relationship Marketing, and Service Quality on Customer Satisfaction of Bank Syariah Mandiri in Surabaya H Panjaitan, Djunaedi International Review of Management and Marketing (IRMM) 7 (4), 122-130, 2017 | 28 | 2017 |
| The effect of competitive aggressiveness on business performance: A case study of private universities in Indonesia H Panjaitan, IB Cempena, A Trihastuti, FABK PANJAITAN The Journal of Asian Finance, Economics and Business 8 (4), 875-884, 2021 | 20 | 2021 |
| Impact of Satisfaction and Customer Engagement as Intervening Variable on customer loyalty: Study at XL Resto & Cafe Surabaya Indonesia H Panjaitan International Journal of Business and Management Invention (IJBMI) 6 (9), 41-48, 2017 | 20 | 2017 |
| Analisis Respons Konsumen Melalui Sistem Teknologi Informasi, Kualitas Layanan, dan Citra Perguruan Tinggi Swasta di Surabaya H Panjaitan Revka Petra Media 1, 254, 2006 | 20 | 2006 |
| The Role of Relationship Marketing, and Satisfaction As Variable Mediation: Study at Bank BPR UMKM East Java in Surabaya H Panjaitan, N Laely International Review of Management and Marketing (IRMM) 7 (5), 105-112, 2017 | 19 | 2017 |
| Influence of Customer Relationship Management and Product Innovation on Market Orientation, Competitive Advantage in Improving the Marketing Performance of Food Industry Small … N Nurlaely, A Sularso, H Panjaitan International Journal of Business and Management Invention (IJBMI) 8 (4), 72-79, 2019 | 14 | 2019 |
| The Influence of Service Quality, and Customer Relationship Management (CRM) Of Patient Satisfaction, Brand Image, Trust, and Patient Loyalty on Indonesian National Army Level … Sutrisno, IA Brahmasari, H Panjaitan International Journal of Business and Management Invention (IJBMI) 5 (5), 30-44, 2016 | 14 | 2016 |
| Customer value is reviewed in terms of customer relationship learning and customer engagement: Evidence from banking industry F Panjaitan, H Panjaitan Accounting 7 (1), 89-94, 2021 | 13 | 2021 |
| Pengaruh kepemimpinan terhadap kinerja paramedis dan dampaknya pada mutu pelayanan Di RSUD Pasuruan H Panjaitan Jurnal Riset Ekonomi dan Bisnis 10 (2), 2010 | 13 | 2010 |
| City branding strategy, in order to show the city of batu as a tourist destination in Indonesia H Panjaitan Journal of Environmental Management and Tourism (JEMT) 11 (04 (44)), 863-873, 2020 | 12 | 2020 |
| Pengaruh Kualitas Produk, Kualitas Layanan, Nilai Nasabah Terhadap Citra Perbankan Serta Implikasinya Pada Keputusan Nasabah Menabung Dengan Karakteristik Nasabah Sebagai … R Haryanto, H Panjaitan JADE17: Jurnal Doktor Ekonomi 1 (1), 2016 | 12 | 2016 |
| Healthy lifestyle determines the purchase of a bicycle in Indonesia H Panjaitan, FABK Panjaitan Eleftherios Thalassinos, 2020 | 11 | 2020 |
| Marketing Performance Analysis by Customer Relationship Marketing A Komari, N Laely, H Panjaitan Market Orientation, and The Image of Islamic Banks in Kediri, East Java …, 2017 | 11 | 2017 |
| Pengolahan Abon Ikan Bandeng Desa Karangcangkring, Kecamatan Dukun, Gresik H Panjaitan, F Telaumbanua, RI Siswanto Jurnal Abdikarya: Jurnal Karya Pengabdian Dosen Dan Mahasiswa 3 (1), 2019 | 10 | 2019 |
| Analisis Pengaruh Bauran Pemasaran Terhadap Keputusan Pembelian Pakan Ternak Ayam Pedaging di Kabupaten Jombang Jawa Timur H Panjaitan, H Cahyanto JMM17: Jurnal Ilmu ekonomi dan manajemen 4 (01), 2017 | 10 | 2017 |
| The effects of customer relationship management and service quality towards customer loyalty through customer satisfaction ABKP Feliks, H Panjaitan Proceeding, The International Conference On Sustainable Development 1 (2 …, 2012 | 10 | 2012 |
| The role of customer values in increasing tourist satisfaction in Gianyar Regency, Bali, Indonesia IB Cempena, IAS Brahmayanti, ED Astawinetu, F Panjaitan, IAN Kartini, ... The Journal of Asian Finance, Economics and Business 8 (8), 553-563, 2021 | 9 | 2021 |
| The Effects of Service Quality Towards Consumer Responses Through Private University Image in East Java HP Panjaitan International Journal of Evaluation and Research in Education (IJERE) 2 (2 …, 2013 | 9* | 2013 |
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