| A taxonomy of social cues for conversational agents J Feine, U Gnewuch, S Morana, A Maedche International Journal of human-computer studies 132, 138-161, 2019 | 548 | 2019 |
| Towards Designing Cooperative and Social Conversational Agents for Customer Service. U Gnewuch, S Morana, A Maedche ICIS, 1-13, 2017 | 468 | 2017 |
| AI-based digital assistants: Opportunities, threats, and research perspectives A Maedche, C Legner, A Benlian, B Berger, H Gimpel, T Hess, O Hinz, ... Business & Information Systems Engineering 61, 535-544, 2019 | 391 | 2019 |
| Robo-advisory: digitalization and automation of financial advisory D Jung, V Dorner, F Glaser, S Morana Business & Information Systems Engineering 60, 81-86, 2018 | 264 | 2018 |
| On the design of and interaction with conversational agents: An organizing and assessing review of human-computer interaction research S Diederich, AB Brendel, S Morana, L Kolbe Journal of the Association for Information Systems 23 (1), 96-138, 2022 | 246 | 2022 |
| Faster is not always better: understanding the effect of dynamic response delays in human-chatbot interaction U Gnewuch, S Morana, M Adam, A Maedche | 206 | 2018 |
| Advanced user assistance systems A Maedche, S Morana, S Schacht, D Werth, J Krumeich Business & Information Systems Engineering 58, 367-370, 2016 | 177 | 2016 |
| Gender bias in chatbot design J Feine, U Gnewuch, S Morana, A Maedche Chatbot Research and Design: Third International Workshop, CONVERSATIONS …, 2020 | 119 | 2020 |
| Collaborating with technology-based autonomous agents: Issues and research opportunities I Seeber, L Waizenegger, S Seidel, S Morana, I Benbasat, PB Lowry Internet Research 30 (1), 1-18, 2020 | 107 | 2020 |
| Conceptualization of the problem space in design science research A Maedche, S Gregor, S Morana, J Feine Extending the Boundaries of Design Science Theory and Practice: 14th …, 2019 | 100 | 2019 |
| Measuring service encounter satisfaction with customer service chatbots using sentiment analysis J Feine, S Morana, U Gnewuch | 95 | 2019 |
| A review of the nature and effects of guidance design features S Morana, S Schacht, A Scherp, A Maedche Decision Support Systems 97, 31-42, 2017 | 86 | 2017 |
| The Effect of Anthropomorphism on Investment Decision-Making with Robo-Advisor Chatbots. S Morana, U Gnewuch, D Jung, C Granig ECIS, 2020 | 72 | 2020 |
| Emulating Empathetic Behavior in Online Service Encounters with Sentiment-Adaptive Responses: Insights from an Experiment with a Conversational Agent. S Diederich, M Janssen-Müller, AB Brendel, S Morana ICIS, 2019 | 72 | 2019 |
| Towards a conceptualisation of Order Picking 4.0 S Winkelhaus, EH Grosse, S Morana Computers & Industrial Engineering 159, 107511, 2021 | 71 | 2021 |
| Designing conversational agents for energy feedback U Gnewuch, S Morana, C Heckmann, A Maedche Designing for a Digital and Globalized World: 13th International Conference …, 2018 | 52 | 2018 |
| “The Chatbot is typing…”–The Role of Typing Indicators in Human-Chatbot Interaction U Gnewuch, S Morana, MTP Adam, A Maedche | 50* | 2018 |
| Designing a Chatbot Social Cue Configuration System. J Feine, S Morana, A Maedche ICIS, 2019 | 41 | 2019 |
| Tool-support for design science research: Design principles and instantiation J Vom Brocke, P Fettke, M Gau, C Houy, A Maedche, S Morana, S Seidel Available at SSRN 2972803, 2017 | 40 | 2017 |
| Design science research modes in human-computer interaction projects MTP Adam, S Gregor, A Hevner, S Morana AIS Transactions on Human-Computer Interaction 13 (1), 1-11, 2021 | 38 | 2021 |
Alexander MaedcheProfessor, human-centered systems lab (h-lab), Karlsruhe Institute of Technology在 kit.edu 的电子邮件经过验证
