| International student complaint behaviour: Understanding how East-Asian business and management students respond to dissatisfaction during their university experience D Hart, N Coates International Journal of Management Education 9 (4), 57-66, 2011 | 33 | 2011 |
| The Core Value Compass: visually evaluating the goodness of brands that do good V Yoganathan, F McLeay, VS Osburg, D Hart Journal of Brand Management 25, 68-83, 2018 | 32 | 2018 |
| International student complaint behaviour: how do East Asian students complain to their university? DJ Hart, NF Coates Journal of Further and Higher Education 34 (3), 303-319, 2010 | 29 | 2010 |
| Does charity begin at home? National identity and donating to domestic versus international charities DJ Hart, A Robson VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations 30 …, 2019 | 27 | 2019 |
| Customer complaint journey mapping: a qualitative approach H Koussaifi, DJ Hart, S Lillystone British Food Journal 122 (12), 3711-3726, 2020 | 24 | 2020 |
| The ‘club versus country’debate: investigating English fan loyalty toward club and national teams D Hart Soccer & society 18 (7), 849-865, 2017 | 19 | 2017 |
| Understanding the correlates of donor intention: A comparison of local, national, and international charity destinations A Robson, DJ Hart Nonprofit and Voluntary Sector Quarterly 50 (3), 506-530, 2021 | 16 | 2021 |
| Men’s consumer identities and their consumption norms in the perceived, conceived and lived spaces of spas E Petrylaite, D Hart Journal of Marketing Management 37 (3-4), 266-293, 2021 | 12 | 2021 |
| Charity begins at home? Setting a future research agenda for national identity and charitable ethnocentrism DJ Hart Social Business 6 (2), 125-151, 2016 | 11 | 2016 |
| The post-Brexit donor: Segmenting the UK charitable marketplace using political attitudes and national identity A Robson, D Hart International Review on Public and Nonprofit Marketing 16 (2), 313-334, 2019 | 7 | 2019 |
| Feed the world or help the heroes? Exploring how political attitudes influence charitable choice A Robson, DJ Hart Journal of Marketing Management 36 (17-18), 1680-1706, 2020 | 6 | 2020 |
| Charity Begins at Home: Understanding the role of national identity on propensity to donate to local, national and international charities D Hart, A Robson David Hart Publishing, 2017 | 2 | 2017 |
| Developing a Sport Team's Global Fan Nation through Integrating Satellite Fan Segments V Nickolai, F Pfeffel, D Hart Digital Marketing in Sports, 91-114, 2023 | | 2023 |
| Spoilt for choice?: Understanding how donors choose which charities to support DJ Hart, AJ Robson Charity Marketing, 96-112, 2021 | | 2021 |
