| A model for evaluating the effectiveness of CRM using the balanced scorecard J Kim, E Suh, H Hwang Journal of interactive Marketing 17 (2), 5-19, 2003 | 726 | 2003 |
| An LTV model and customer segmentation based on customer value: a case study on the wireless telecommunication industry H Hwang, T Jung, E Suh Expert systems with applications 26 (2), 181-188, 2004 | 721 | 2004 |
| Customer segmentation and strategy development based on customer lifetime value: A case study SY Kim, TS Jung, EH Suh, HS Hwang Expert systems with applications 31 (1), 101-107, 2006 | 545 | 2006 |
| Building the knowledge map: an industrial case study S Kim, E Suh, H Hwang Journal of knowledge management 7 (2), 34-45, 2003 | 337 | 2003 |
| A process‐based approach to knowledge‐flow analysis: a case study of a manufacturing firm S Kim, H Hwang, E Suh Knowledge and Process Management 10 (4), 260-276, 2003 | 106 | 2003 |
| A prediction model for the purchase probability of anonymous customers to support real time web marketing: a case study E Suh, S Lim, H Hwang, S Kim Expert Systems with Applications 27 (2), 245-255, 2004 | 77 | 2004 |
| A study of the factors affecting adoption of a smartphone SY Kim, SH Lee, HS Hwang Entrue Journal of Information Technology 10 (1), 29-39, 2011 | 55 | 2011 |
| A feasibility test model for new telecom service development using MCDM method: A case study of video telephone service in Korea Y Oh, E Suh, J Hong, H Hwang Expert Systems with Applications 36 (3), 6375-6388, 2009 | 50 | 2009 |
| A study of analyzing on online game reviews using a data mining approach: Steam community data HN Kang, HR Yong, HS Hwang International Journal of Innovation, Management and Technology 8 (2), 90, 2017 | 19 | 2017 |
| User acceptance of social network games on smart devices: An extension to the technology acceptance model SY Kim, SH Lee, HS Hwang Journal of the Korea Industrial Information Systems Research 16 (5), 173-184, 2011 | 18 | 2011 |
| A stochastic approach for valuing customers: A case study HS Hwang International Journal of Software Engineering and Its Applications 10 (3), 67-82, 2016 | 12 | 2016 |
| Brand clustering based on social big data: a case study HN Kang, HR Yong, HS Hwang International Journal of Software Engineering and Its Applications 10 (4), 27-36, 2016 | 9 | 2016 |
| A study of factors affecting attitude towards using mobile cloud service SY Kim, SH Lee, HS Hwang Journal of the Korea Industrial Information Systems Research 18 (6), 83-94, 2013 | 9 | 2013 |
| Mining association rules from the web access log of an online news website H Hwang, K Yoo Journal of the Korea Industrial Information Systems Research 18 (2), 47-57, 2013 | 9 | 2013 |
| Building an Analytical Platform of Big Data for Quality Inspection in the Dairy Industry: A Machine Learning Approach H Hwang, S Lee, S Kim, S Lee Journal of Intelligence and Information Systems 24 (1), 125-140, 2018 | 8 | 2018 |
| Developing a Personalized Disease and Hospital Information Application Using Medical Big Data SH Kim, HS Hwang Entrue Journal of Information Technology 15 (2), 7-16, 2016 | 8 | 2016 |
| A dynamic model for valuing customers: a case study H Hwang Adv. Sci. Technol. Lett 120, 56-61, 2015 | 8 | 2015 |
| A Study of Factors for Evaluating Smartphone Selection and Use using Fuzzy AHP HS Hwang, SH Lee, SY Kim Journal of the Korea Industrial Information Systems Research 16 (4), 107-117, 2011 | 8 | 2011 |
| Clustering Corporate Brands based on Opinion Mining: A Case Study of the Automobile Industry HS Hwang Journal of the Korea Academia-Industrial cooperation Society 17 (11), 453-462, 2016 | 7 | 2016 |
| A study of the factors affecting user acceptance of smart TVs SY Kim, SH Lee, HS Hwang Journal of the Korea Academia-Industrial Cooperation Society 14 (4), 1652-1662, 2013 | 7 | 2013 |
