| Small & medium-sized enterprises and Corporate Social Responsibility: a systematic review of the literature R Vázquez-Carrasco, ME López-Pérez Quality & Quantity 47, 3205-3218, 2013 | 290 | 2013 |
| Influence of personality traits on satisfaction, perception of relational benefits, and loyalty in a personal service context R Vázquez-Carrasco, GR Foxall Journal of Retailing and Consumer Services 13 (3), 205-219, 2006 | 225 | 2006 |
| Positive vs. negative switching barriers: The influence of service consumers' need for variety R Vázquez‐Carrasco, GR Foxall Journal of Consumer Behaviour 5 (4), 367-379, 2006 | 209 | 2006 |
| Laparoscopic pericystectomy for liver hydatid cysts C Manterola, O Fernandez, S Munoz, M Vial, H Losada, R Carrasco, ... Surgical Endoscopy and Other Interventional Techniques 16, 521-524, 2002 | 154 | 2002 |
| Sustainability and business outcomes in the context of SMEs: Comparing family firms vs. non-family firms ME López-Pérez, I Melero-Polo, R Vázquez-Carrasco, J Cambra-Fierro Sustainability 10 (11), 4080, 2018 | 112 | 2018 |
| Guía para la elaboración de estudios del medio físico. Contenido y metodología M Aguilo, MP Aramburu, A Blanco, T Calatayud, RM Carrasco, G Castilla, ... CEOTMA-MOPU, Madrid, 1995 | 107 | 1995 |
| Customer engagement: Innovation in non-technical marketing processes JJ Cambra-Fierro, I Melero-Polo, R Vázquez-Carrasco Innovation 15 (3), 326-336, 2013 | 105 | 2013 |
| Ectoines as compatible solutes and carbon and energy sources for the halophilic bacterium Chromohalobacter salexigens C Vargas, M Jebbar, R Carrasco, C Blanco, MI Calderón, ... Journal of applied microbiology 100 (1), 98-107, 2006 | 102 | 2006 |
| The role of frontline employees in customer engagement J Cambra-Fierro, I Melero-Polo, R Vázquez-Carrasco Revista Española de Investigación de Marketing ESIC 18 (2), 67-77, 2014 | 91 | 2014 |
| Company image and corporate social responsibility: reflecting with SMEs' managers E Fraj‐Andrés, ME López‐Pérez, I Melero‐Polo, R Vázquez‐Carrasco Marketing Intelligence & Planning 30 (2), 266-280, 2012 | 91 | 2012 |
| Success factors in a CRM strategy: technology is not all JJ Cambra-Fierro, E Centeno, A Olavarria, R Vazquez-Carrasco Journal of Strategic Marketing 25 (4), 316-333, 2017 | 85 | 2017 |
| A contemporary picture of enterococcal endocarditis JM Pericàs, J Llopis, P Muñoz, J Gálvez-Acebal, M Kestler, M Valerio, ... Journal of the American College of Cardiology 75 (5), 482-494, 2020 | 78 | 2020 |
| High resolution chromosome 3p, 8p, 9q and 22q allelotyping analysis in the pathogenesis of gallbladder carcinoma II Wistuba, A Maitra, R Carrasco, M Tang, P Troncoso, JD Minna, ... British journal of cancer 87 (4), 432-440, 2002 | 61 | 2002 |
| Relationship quality as an antecedent of customer relationship proneness: A cross-cultural study between Spain and Mexico A Olavarría-Jaraba, JJ Cambra-Fierro, E Centeno, R Vázquez-Carrasco Journal of Retailing and Consumer Services 42, 78-87, 2018 | 56 | 2018 |
| Analysis of the moderating role of the gender variable in service recovery processes J Cambra-Fierro, JM Berbel-Pineda, R Ruiz-Benítez, ... Journal of Retailing and Consumer Services 20 (4), 408-418, 2013 | 54 | 2013 |
| Factores de éxito de CRM: un estudio exploratorio en el sector bancario español J Cambra-Fierro, E Centeno, A Olavarría, R Vázquez-Carrasco Universia Business Review, 144-167, 2014 | 51 | 2014 |
| Investigating the role of customers’ perceptions of employee effort and justice in service recovery: A cross-cultural perspective M Yani-de-Soriano, PHP Hanel, R Vazquez-Carrasco, J Cambra-Fierro, ... European Journal of Marketing 53 (4), 708-732, 2019 | 48 | 2019 |
| Podemos fidelizar clientes inicialmente insatisfechos J Cambra-Fierro, R Ruiz-Benítez, JM Berbel-Pineda, ... Revista de Ciencias Sociales (Ve) 17 (4), 643-657, 2011 | 48 | 2011 |
| Sistema de competencias sustentables para el desempeño profesional en ingeniería M Letelier, L López, R Carrasco, P Pérez Revista Facultad de Ingeniería-Universidad de Tarapacá 13 (2), 91-96, 2005 | 48 | 2005 |
| La selección de mercados preferentes como clave en la internacionalización empresarial JMB Pineda, MÁ Ramón-Jerónimo, R Vázquez-Carrasco Tec empresarial 6 (1), 21-33, 2012 | 45 | 2012 |
