Changes in the banking sector–the case of Internet banking in the UK C Jayawardhena, P Foley Internet research 10 (1), 19-31, 2000 | 1148 | 2000 |
E‐consumer behaviour C Dennis, B Merrilees, C Jayawardhena, L Tiu Wright European journal of Marketing 43 (9/10), 1121-1139, 2009 | 580 | 2009 |
Digital and social media marketing usage in B2B industrial section. J Järvinen, A Tollinen, H Karjaluoto, C Jayawardhena Marketing Management Journal 22 (2), 2012 | 458 | 2012 |
Measurement of service quality in internet banking: the development of an instrument C Jayawardhena Journal of marketing management 20 (1-2), 185-207, 2004 | 435 | 2004 |
Personal values’ influence on e‐shopping attitude and behaviour C Jayawardhena Internet research 14 (2), 127-138, 2004 | 418 | 2004 |
Customer relationship building: The role of brand attractiveness and consumer–brand identification AM Elbedweihy, C Jayawardhena, MH Elsharnouby, TH Elsharnouby Journal of Business Research 69 (8), 2901-2910, 2016 | 404 | 2016 |
Website design quality and usage behavior: Unified Theory of Acceptance and Use of Technology K Al-Qeisi, C Dennis, E Alamanos, C Jayawardhena Journal of Business Research 67 (11), 2282-2290, 2014 | 382 | 2014 |
Consumers online: intentions, orientations and segmentation C Jayawardhena, L Tiu Wright, C Dennis International Journal of Retail & Distribution Management 35 (6), 515-526, 2007 | 362 | 2007 |
Antecedents to permission based mobile marketing: an initial examination C Jayawardhena, A Kuckertz, H Karjaluoto, T Kautonen European journal of marketing 43 (3/4), 473-499, 2009 | 300 | 2009 |
The influences of social e-shopping in enhancing young women's online shopping behaviour C Dennis, A Morgan, LT Wright, C Jayawardhena Journal of customer behaviour 9 (2), 151-174, 2010 | 247 | 2010 |
Drivers of in‐group and out‐of‐group electronic word‐of‐mouth (eWOM) J Luís Abrantes, C Seabra, C Raquel Lages, C Jayawardhena European Journal of Marketing 47 (7), 1067-1088, 2013 | 215 | 2013 |
How value and trust influence loyalty in wireless telecommunications industry H Karjaluoto, C Jayawardhena, M Leppäniemi, M Pihlström Telecommunications policy 36 (8), 636-649, 2012 | 207 | 2012 |
An empirical investigation into e‐shopping excitement: antecedents and effects C Jayawardhena, L Tiu Wright European journal of Marketing 43 (9/10), 1171-1187, 2009 | 198 | 2009 |
Online shopping experience in an emerging e-retailing market EE Izogo, C Jayawardhena Journal of Research in Interactive Marketing 12 (2), 193-214, 2018 | 193 | 2018 |
Outcomes of service encounter quality in a business-to-business context C Jayawardhena, AL Souchon, AM Farrell, K Glanville Industrial marketing management 36 (5), 575-588, 2007 | 177 | 2007 |
Exploring gender influence on customer's intention to engage permission‐based mobile marketing H Karjaluoto, H Lehto, M Leppäniemi, C Jayawardhena Electronic markets 18 (3), 242-259, 2008 | 147 | 2008 |
A review of service quality and service delivery: Towards a customer co-production and customer-integration approach ZM Alzaydi, A Al-Hajla, B Nguyen, C Jayawardhena Business Process Management Journal 24 (1), 295-328, 2018 | 143 | 2018 |
The impact of service encounter quality in service evaluation: evidence from a business‐to‐business context C Jayawardhena Journal of Business & Industrial Marketing 25 (5), 338-348, 2010 | 127 | 2010 |
Online shopping experience in an emerging e‐retailing market: Towards a conceptual model EE Izogo, C Jayawardhena Journal of consumer Behaviour 17 (4), 379-392, 2018 | 119 | 2018 |
Social sharing of consumption emotion in electronic word of mouth (eWOM): A cross-media perspective H Liu, C Jayawardhena, VS Osburg, V Yoganathan, S Cartwright Journal of Business Research 132, 208-220, 2021 | 116 | 2021 |