Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce N de Boer, N Raaphorst Public Management Review, 2021 | 84 | 2021 |
How do Citizens assess street-Level bureaucrats’ warmth and competence? A typology and test N de Boer Public Administration Review 80 (4), 532-542, 2020 | 60 | 2020 |
Does disclosure of performance information influence street‐level Bureaucrats’ enforcement style? N de Boer, J Eshuis, EH Klijn Public Administration Review 78 (5), 694-704, 2018 | 56 | 2018 |
Street-level enforcement style: A multidimensional measurement instrument N de Boer International Journal of Public Administration 42 (5), 380-391, 2019 | 54 | 2019 |
A street‐level perspective on government transparency and regulatory performance: Does relational distance matter? N De Boer, J Eshuis Public Administration 96 (3), 452-467, 2018 | 45 | 2018 |
Leading frontline enforcers: How supervisors' leadership style impacts inspectors' enforcement style EH Klijn, N de Boer, J Eshuis Public Management Review, 2020 | 30 | 2020 |
Why do employers (fail to) hire people with disabilities? A systematic review of capabilities, opportunities and motivations R Nagtegaal, N De Boer, R Van Berkel, B Derks, L Tummers Journal of occupational rehabilitation 33 (2), 329-340, 2023 | 23 | 2023 |
Social media and personal attacks: A comparative perspective on co-creation and political advertising in presidential campaigns on YouTube N de Boer, H Sütfeld, J Groshek First Monday, 2012 | 21 | 2012 |
Street-level bureaucrats' emotional intelligence and its relation to their performance J Eshuis, N de Boer, EH Klijn Public Administration, 2022 | 16 | 2022 |
The (un)intended effects of street-level bureaucrats’ enforcement style: Do citizens shame or obey bureaucrats? N de Boer Public Policy & Administration, 2020 | 14 | 2020 |
The threat of appearing lazy, inefficient, and slow? Stereotype threat in the public sector K Dinhof, S Neo, I Bertram, R Bouwman, N De Boer, G Szydlowski, ... Public Management Review 26 (7), 1941-1962, 2024 | 10 | 2024 |
Compassion towards clients: a scale and test on frontline workers’ burnout E Ropes, N de Boer Journal of European Public Policy 28 (5), 723-741, 2021 | 10 | 2021 |
Blaming the bureaucrat: Does perceived blame risk influence inspectors’ enforcement style? EH Klijn, J Eshuis, A Opperhuizen, N de Boer International Review of Administrative Sciences, 19, 2020 | 10 | 2020 |
Compassion, Bureaucrat Bashing and Public Administration G Szydlowski, N de Boer, L Tummers Public Administration Review, 2022 | 9 | 2022 |
Working 9 to 5? A cross-national analysis of public sector worker stereotypes S Neo, I Bertram, G Szydlowski, R Bouwman, N de Boer, ... Public Management Review 26 (7), 2064-2093, 2024 | 5 | 2024 |
Respondents report survey public private partnerships EH Klijn, J Koppenjan, N de Boer | 5 | 2014 |
On the outside, Looking in: Understanding transparency at the frontline N de Boer Erasmus University Rotterdam, 2019 | 2 | 2019 |
Increasing Street-Level Bureaucrats’ Well-Being in Times of Crisis: A Survey Experiment With Two Social Belonging Interventions N de Boer, C Schott, K Loyens Review of Public Personnel Administration, 0734371X241227899, 2024 | 1 | 2024 |
Inspectiewerk tijdens de Coronacrisis: Een verkenning van praktijken, ervaringen en mogelijke interventies in de Belgische federale sociale inspectiediensten ten gevolge van de … K Loyens, N de Boer, C Schott USBO Advies, 2021 | 1 | 2021 |
A Hijab-Effect Too? Clients’ Reflections on Professionalism and Empathy Toward Hijab-Wearing Public Servants K Dinhof, J Willems, N de Boer Review of Public Personnel Administration, 0734371X241234264, 2024 | | 2024 |