Self-service technology in the hospitality and tourism settings: A critical review of the literature L Shiwen, J Kwon, J Ahn Journal of Hospitality & Tourism Research 46 (6), 1220-1236, 2022 | 50 | 2022 |
Examining the relative role of CSR activity and service experience on cruise customers’ behavior J Ahn, S Lu Social Responsibility Journal 18 (3), 453-468, 2022 | 12 | 2022 |
Role of employee personality traits in job performance in the restaurant food franchise context L Shiwen, J Ahn International Journal of Hospitality Management 113, 103512, 2023 | 8 | 2023 |
The role of perceived value in shaping luxury service customers’ self-brand connection S Lu, J Ahn Tourism and Hospitality Research 24 (2), 203-214, 2024 | 6 | 2024 |
Enhancing emotional responses of tourists in cultural heritage tourism: the case of Pingyao, China SM Rasoolimanesh, S Lu Journal of Heritage Tourism 19 (1), 91-110, 2024 | 3 | 2024 |
The impact of corporate social responsibility on behavioral intention: customers’ responses to two types of fit J Ahn, L Shiwen International Journal of Hospitality & Tourism Administration 23 (4), 813-833, 2022 | 3 | 2022 |
An empirical examination of push-pull-mooring factors influencing restaurant customers’ intention to use mobile payment: a comparison of mobile payment service types S Lu, J Ahn Technology Analysis & Strategic Management, 1-13, 2023 | 1 | 2023 |
An integrated model for understanding the role of self-service technology attributes and customers’ demographic characteristics in the restaurant service context S Lu, J Ahn Journal of Foodservice Business Research, 1-24, 2023 | 1 | 2023 |
Role of employee personality traits in job performance in the restaurant food franchise context. S Lu, J Ahn | 1 | 2023 |
Authenticity in small businesses: exploring the consequences of brand authenticity S Lu, J Ahn Asia Pacific Journal of Marketing and Logistics, 2024 | | 2024 |
Assessment of job meaning based on attributes of food-delivery mobile applications S Lu, J Ahn Current Issues in Tourism, 1-20, 2023 | | 2023 |
An Integrated Model of Understanding the Role of Chatbots in the Online Grocery Retail Context S Lu, J Ahn, J Park Available at SSRN 4139594, 0 | | |