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Lu Shiwen
Lu Shiwen
在 sd.taylors.edu.my 的电子邮件经过验证
标题
引用次数
引用次数
年份
Self-service technology in the hospitality and tourism settings: A critical review of the literature
L Shiwen, J Kwon, J Ahn
Journal of Hospitality & Tourism Research 46 (6), 1220-1236, 2022
502022
Examining the relative role of CSR activity and service experience on cruise customers’ behavior
J Ahn, S Lu
Social Responsibility Journal 18 (3), 453-468, 2022
122022
Role of employee personality traits in job performance in the restaurant food franchise context
L Shiwen, J Ahn
International Journal of Hospitality Management 113, 103512, 2023
82023
The role of perceived value in shaping luxury service customers’ self-brand connection
S Lu, J Ahn
Tourism and Hospitality Research 24 (2), 203-214, 2024
62024
Enhancing emotional responses of tourists in cultural heritage tourism: the case of Pingyao, China
SM Rasoolimanesh, S Lu
Journal of Heritage Tourism 19 (1), 91-110, 2024
32024
The impact of corporate social responsibility on behavioral intention: customers’ responses to two types of fit
J Ahn, L Shiwen
International Journal of Hospitality & Tourism Administration 23 (4), 813-833, 2022
32022
An empirical examination of push-pull-mooring factors influencing restaurant customers’ intention to use mobile payment: a comparison of mobile payment service types
S Lu, J Ahn
Technology Analysis & Strategic Management, 1-13, 2023
12023
An integrated model for understanding the role of self-service technology attributes and customers’ demographic characteristics in the restaurant service context
S Lu, J Ahn
Journal of Foodservice Business Research, 1-24, 2023
12023
Role of employee personality traits in job performance in the restaurant food franchise context.
S Lu, J Ahn
12023
Authenticity in small businesses: exploring the consequences of brand authenticity
S Lu, J Ahn
Asia Pacific Journal of Marketing and Logistics, 2024
2024
Assessment of job meaning based on attributes of food-delivery mobile applications
S Lu, J Ahn
Current Issues in Tourism, 1-20, 2023
2023
An Integrated Model of Understanding the Role of Chatbots in the Online Grocery Retail Context
S Lu, J Ahn, J Park
Available at SSRN 4139594, 0
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