IT‐based services and service quality in consumer banking FX Zhu, W Wymer, I Chen International journal of service industry management 13 (1), 69-90, 2002 | 782 | 2002 |
Towards assurance of learning in business programs: Components and measurements FX Zhu, D McFarland The Journal of American Academic of Business 7 (2), 69-72, 2005 | 45 | 2005 |
The role of corporate management in an effective crisis management program RS Fleming, FX Zhu Archives of Business Research 5 (6), 2017 | 13 | 2017 |
Managerial responsibilities of the contemporary fire chief RS Fleming, FX Zhu Journal of Global Business Issues 3 (2), 57, 2009 | 11 | 2009 |
Meeting Service Level Challenges through Proactive Strategies. RS Fleming, FX Zhu Business Renaissance Quarterly 8, 2013 | 6 | 2013 |
Aligning assurance of learning activities with the 2013 AACSB Standards. FX Zhu, RS Fleming Business Education Innovation Journal 9 (1), 2017 | 4 | 2017 |
Evaluation of a summer course in entrepreneurship for disadvantaged high school students M Dominik, J Rudin, FX Zhu, S Jovanovski International Journal of Business & Economics (IJBE) 8 (1), 214-230, 2023 | 1 | 2023 |
Assurance of Learning and Assessment at the Business Degree Program and Major Levels FX Zhu, RS Fleming Archives of Business Research 5 (3), 2017 | 1 | 2017 |
Introducing Students to Business Analytics: A Case Study FX Zhu, J Rudin International Journal of Business and Economics 7 (2), 129-139, 2022 | | 2022 |
Preparing the Contemporary Fire Officer: A National Professional Development Model RS Fleming, FX Zhu Journal of Management & Engineering Integration 2 (1), 35, 2009 | | 2009 |
Gap Analysis and Services Marketing: Does Understanding Your Customers Really Improve Sales? WW Wymer, FX Zhu DEVELOPMENTS IN MARKETING SCIENCE 21, 148-148, 1998 | | 1998 |
An Empirical Study of Perceptions of Students in the United States towards Degree-based IT Certification Programs E Eze, FX Zhu | | |
quality in consumer banking FX Zhu, W Wymer Jr, I Chen | | |
DEGREE-BASED IT CERTIFICATION PROGRAMS: A COMPARATIVE ANALYSIS OF PERCEPTIONS OF STUDENTS FROM THE UNITED STATES AND NIGERIA E Eze, FX Zhu | | |